Debbie Sackman, Npdp, Cspo Email & Phone Number

Madison, Ct, Us

Product Manager/Owner for protocol software that empowers 911 call center telecommunicators to handle all types of 911 calls more efficiently and consistently.

Herndon, Va, Us

• Product Manager / Product Owner managed innovative enterprise IoT web and mobile applications powered by satellite and cellular tracking devices, product lines that support tracking assets with low to no power as well as vehicles and people• Top achievement: Managed from inception through launch, the first camera plus artificial intelligence-based cargo sensor in the trailer telematics industry. Result: competitive differentiator for SkyBitz in the truckload market and the ability to penetrate the less-than-truckload market for the first time in SkyBitz’ 30+ year history.• Prioritize, define requirements, and manage products and improvements from concept through launch. Result: Introduce new products that redefine the customer experience, increase customer satisfaction and increase market share in a saturated market with declining customer spend and more competition.• Deliver online experiences that increase order volume and customer satisfaction• Develop the roadmap to meet overall strategic goals, determine key initiatives to drive the products forward, and identify synergies between products. Define and measure product success• Understand market needs, and client and user goals and challenges using Voice of the Customer techniques to define solutions, translate business problems into requirements, and deliver incremental value in agile processes using phased releases• Proactively collaborate with Engineering, Marketing, QA, Operations, Sales, Delivery Services, and Customer Success for product success• Work collaboratively with product and corporate marketing teams to develop pricing, marketing plans, positioning, core messaging, differentiators, presentations, demos and sales tools to support the launch of new products and features• Provide leadership in the PLM team, proactively identifying opportunities for improvement and coaching others to apply product management best practices

Herndon, Va, Us

(same responsibilities as above SkyBitz description)• Key accomplishment: developed requirements and key stakeholder for selection of Business Intelligence tool; led from concept through delivery the BI-based dashboard for SkyBitz customers. Result: Enabled customers to rapidly make hundreds of daily tactical decisions that increased asset utilization and reduced costs.

Alexandria, Va, Us

Sr. Software Product Manager (2009 – 2011)• Used Agile product development to manage innovative enterprise AIT web application product line (server, edge, and handheld) that supports 1-D/ 2-D/ UID barcodes, passive tags, and active tags • Developed the roadmap to meet overall strategic goals, determined key initiatives to drive the products forward, and identified synergies between products. Defined and measured product success• Understood market needs and client- and user goals and challenges to define solutions, translate business problems into requirements, and deliver incremental value using phased releases• Delivered online experiences that increased order volume and customer satisfaction• Coordinated with other PLM, Engineering, Marketing, Sales, Services, and Customer Support for product success• Led delivery of product improvements from concept to release, working closely with Engineering and QA teams• Provided leadership across the PLM team, proactively identifying core issues and addressing them via practical application of product management best practicesDirector, Worldwide Implementation Services (2007-2009)• Managed and provided technical leadership to staff that implemented enterprise AIT solutions including integration to ERP• Developed project cost estimates; understood customer goals and challenges to define solutions and translate business problems into requirements; defined and measured project success• Led the standardization and improvement of the implementation methodology, tools, and deliverables to reduce solution implementation time, produce repeatable project successes, and promote information sharing among staff

Falls Church, Virginia, Us

(formerly Anteon Corporation)At the U.S. Air Force Office of Warfighting Integration & CIO (SAF/XC), shaped and promoted strategic and operational Information Technology planning processes, created and enforced IT standards and policies, and conducted strategic sourcing for IT solutions. Worked with Air Force senior leaders to ensure that IT processes and solutions are efficient and effective in meeting enterprise needs. Liaison to influence DoD decisions impacting Air Force IT strategies; led Air Force participation in joint initiatives.Key Accomplishments* Led the team to establish a Department of Defense (DoD) Enterprise Software Initiative (www.esi.mil) Agreement with Symantec Corporation. Result: Significant product discounts with most favorable terms and conditions enabled DoD cost avoidance of >$540M in less than four years.* Visionary team leader that developed the acquisition strategy and awarded the enterprise agreements for Data At Rest Encryption products. Result: First time that all DoD, Federal, State and Local governments can purchase technically-compliant products from a single set of agreements, with savings in the first year >$92M.* Developed and obtained Air Force leadership buy-in for an enterprise-wide software asset management strategy. Result: Provided the Air Force with enterprise visibility and strategic management of assets worth over $8B.

Us

Directed government customer project teams through the analysis, design, build, test, implementation, and review phases of projects. Developed and presented training courses. Influenced product improvements.

Reston, Virginia, Us

(formerly CMS Information Services)Managed and performed technical activities for multiple IT projects valued up to $2M under task order contracts primarily for the Office of the Undersecretary of Defense (OUSD(AT&L)) and Office of the Assistant Secretary of Defense (OASD(C3I)). Focused on collaboration, knowledge management, web-based applications, infrastructure planning and operations.

Mclean, Virginia, Us

(formerly Viar Corporation)Managed and performed technical activities for multiple IT projects under task order contracts for the Environmental Protection Agency, Cable & Wireless Communications, and US Air Force. Types of projects included strategic planning, technology assessment, feasibility studies, cost-benefit analyses, implementation planning, rapid prototyping, and full lifecycle development using structured methodologies and techniques.

Alexandria, Va, Us

Defined job responsibilities and the role of helpdesk support. Managed all aspects of corporate information systems.

• Developed, marketed, and supported the first Computer Aided Design (CAD) product to incorporate desktop publishing features. Also managed finances, operations, production, and distribution of custom products.• Selected, sold, installed, trained on, and supported microcomputer hardware, COTS software, and custom developed applications.

Coordinated all tasks and resources to produce numerous technically compliant, low-cost proposals. Negotiated with subcontractors. Selected the most cost-effective products meeting specifications. Coordinated resources to plan and perform successful Live Test Demonstrations. Awarded Technical Representative of the Year.

College Park, Md, Us

Developed and trained users on fundamentals of personal computers and programming basics