Design and code email campaign HTML templates that are brand-aligned, responsive to multiple screen sizes, enabled for dynamic content, and reflect best practices to drive engagement and conversion.Key skills/tools: HTML, CSS, VS Code, Vue.js, Bootstrap, JavaScript, jQuery, Responsive Design, GitHub, Asana, AmazonS3 Server, Adobe Photoshop, Iterable

Responsible for coding HTML email marketing campaigns, trouble-shooting email rendering issues, and writing sales-focused email content.Key skills/tools: HTML, CSS, Responsive Design, Adobe Photoshop, Basecamp

Developed product content for mobile messaging products, including user guides, installation and configuration instructions, release notes, functional specifications, and feature white papers. Produced technical diagrams using Microsoft Visio. Derived content from requirement specifications, other related documentation, and discussions with subject matter experts. Enjoy working in a team environment or as an individual contributor. I made a career change from HR into technical writing and was fortunate to have the opportunity to do this within Acision.* As part of development team, I produced a 6-page user guide and quick reference for a new messaging product.* Improved usability of an existing 5-volume, 1500-page configuration reference manual through more concise writing, elimination of redundant content, and consolidation into one manual.* As part of global team, researched authoring tools and methodologies and implemented transition of content to a single sourced, XML-based DITA framework.

Managed human resource function for 200-person global software development organization. Responsibilities included compensation and benefits administration, recruiting, compliance, immigration, employee relations, training, policy development, and strategic planning.* Analyzed attrition issues and developed a retention strategy focused on aligning resources with key business drivers.* Developed a comprehensive relocation policy and process that improved company's ability to hire quality technical resources by creating consistency in relocation packages.* Guided organization through two reductions in force.

Provided human resource support to various clients in a contract/project capacity, specifically in the areas of recruiting, salary benchmarking surveys, process and policy development, training, product development, and business development.* Recruited technology, accounting, customer service, and account management candidates for a Fortune 500 company on a contractual basis.* Developed a customized New Hire Orientation Program for a 100-person engineering firm that increased the productivity of new employees and improved employee retention.

Provided human resource generalist support for corporate office of Fortune 500 consumer products company. Responsibilities included recruiting, compensation and benefits administration, training, employee relations, compliance, AAP/EEO planning, and tuition reimbursement administration. A key component of this job involved researching and writing a multitude of policies and procedures. Some examples include:* Researched, summarized, and presented employment topics into a concise format used in management decision-making.* Developed, wrote, and delivered training modules for effective interviewing skills.* Developed and wrote new hire orientation guides for managers and supervisors.* Translated complex federal regulations, such as EEO, exempt/non-exempt status, FMLA, COBRA, and IRS independent contractor rules, into concise employment policies.