• Record and classify financial transactions, bank & cash apps reconciliations. • Responsible for year-end closing and preparing financial reports for tax filings.• Responsible for contractors' 1099 filings.

• Responsible for tracking and auditing corporate event data including classifications of expenses, contracts, Work Statements, invoices, receipts, purchase orders and final budget details. • Performed variance analysis, data analysis, and account reconciliations. • Worked with teams across the organization as well as various levels of management to ensure all event data was accurate, properly classified and in compliance with Corporate Events policies and rules.• Ensured deadlines for all final budget reconciliations were met in a timely and accurate manner.• Assisted with ad hoc projects for Corporate Events including maintained hotel room blocks, research of restaurant and food & beverage selections for executive meetings, as well as maintained event blocks at Cvent calendar.

• Responsible for accounts receivable including billing, collection, cash flow, credit analysis, chargeback, and bad debt, as well as month-end and year-end closing. • Supervised and ensured accuracy of night audit and daily revenue audit reporting processes. • Analyzed AR data to identify trends, improve collection strategies and effectiveness, as well as to mitigate risks. • Maintained Deposit and Cash Control worksheets to ensure all daily deposits (cash, credit cards & city ledger) were processed and reconciled, as well as prepared monthly bank account reconciliations.• Enforced cash handling procedures including monthly audit of cashiers’ bank. • Reconciled all city and county occupancy and sales taxes, as well as supported internal and external audit processes. • Led training projects to improve billing proficiency and accuracy from other functions, as well as conformance to policies and procedures.• Assisted Controller in the budgeting and forecasting process, as well as financial planning.Key Achievements:• Recognized by the executive leadership team and peers as Manager of the Year. • Increased hotel revenue through charging no shows, cancellation, attrition and resolution of disputes.

• Provided excellent passenger service in addition to interpreting English and Malay to Mandarin/Chinese speaking passengers. • Responded to emergencies. • Successfully serviced high wealth individuals and royal family in first class cabin.• Promoted tourism of Malaysia.Key Achievements:•Assisted Malaysia Airlines in winning the world airline awards:1999 and 2000: The Best Cabin Staff Service in first and business class1998: Best Cabin Staff Service in first, business and economic class