Debby Echols Email & Phone Number

Strong customer relation management skills, including persuasion, selling, and teaming skills. I’m very self motivated, logical, well organized and a swift learner. Stabilizing service and delivery operations while maintaining and/or increasing value to both internal and external clients thru service optimization and up sales. I’m able to prioritize and multi-task thru effective time management while including projects into daily workload. Ability to take technical information and communicate in a manner that non-technical audiences grasp and understand. ITIL certified in Change, Incident, Problem, Project, and Business Continuity Management. Strong communication skills, including facilitating all client meetings, internal and external SLA and KPI reporting, also creating executive level presentations for monthly and quarterly executive briefings.

Listed skills include It Management, It Service Management, Business Intelligence, It Outsourcing, and 21 others.