-Supported retail and wholesale operations in the Southeast, MidWest and California as an HR Generalist and Business Partner-Participated in the acquisition process to bring new employees on board and through initial transition to Superior Plus Propane

Southern Region Retail Operations, Supply and Logistics, AmeriGas Cylinder Exchange- Human Resource Generalist supporting operations in 12 states representing approximately 2,500 employees, 275 of which were managers-Focus on employee relations, labor relations, collaborated on a service technician apprentice program as well as a management development program for internal candidates-Business partner to retail operations, supply, logistics and cylinder exchange

-Established and oversaw Human Resource Department -Responsible for strategic accounts for financial client list throughout the US and Ontario, Canada

-Directed the national customer complaint department when membership was 44 million members strong-Directed travel services from a national standpoint for all AAA club operations-Involved from the beginning in the development of TravelMatch proprietary software for domestic travel in North America -Collaborated with outside vendor to create training materials for approximately 5,000 travel employees as Senior Partner of AAA University-Represented Triple-A in interviews for Travel Cable Channel, high school textbooks, radio and newspaper-Directed up to 5 departments comprised of up to 50 employees and managers