Debby Smith Email & Phone Number

Peterborough, Gb

Peterborough, England, United Kingdom

Peterborough, United Kingdom

Peterborough, United Kingdom

Three month temporary contract initially. Responsible for all aspects of lending from the initial conversation to managing the account through the lending lifecycle.

Single point of contact for the companies larger and more prestigious accounts. I do everything for them from processing their orders to dealing with their complaints to all their general needs. We hire containers and welfare out to them so I also get involved involved in arranging site visits to ensure their needs are met and that the site set up is suitable for their requirements.

Huntingdon

I was responsible for all the Contract Hire renewals for 12 dealerships in the Group and preparation of all Finance Proposals and Finance Quotes. Contacted all Contract Hire customers, both business customers and private customers 9 months before end of contract, qualified the customer and established intentions. Maintained contact until customer was ready to change. Preparation of all finance quotes and credit proposals according to company standards through effective qualification… Show more I was responsible for all the Contract Hire renewals for 12 dealerships in the Group and preparation of all Finance Proposals and Finance Quotes. Contacted all Contract Hire customers, both business customers and private customers 9 months before end of contract, qualified the customer and established intentions. Maintained contact until customer was ready to change. Preparation of all finance quotes and credit proposals according to company standards through effective qualification techniques. Developing F&I sales opportunities. Referring any sales opportunities to sites and followed them up in a timely manner Show less

I was responsible for reviewing and identifying possible card fraud with the use of a Fraud Screening System. Carrying out various research and enquiries where necessary. Contacting card holders directly to discuss their account. Dealt with any disputes that the card holder had.I also helped out the Investigations Unit with refunds. Corresponded with customers, both written and verbally.

Responsible for all the Dealerships Finance and Insurance Targets and also for the direct management and coaching and development of the Sales Team. My aim was to meet finance sales forecasts and objectives, achieved 60% finance penetration, 40% insurance penetration and on average 750K volume per month. Assisted the Sales Team in achieving retail sales targets providing specialist advice on all Finance and Insurance matters. I was also responsible for the setting of targets for the Sales… Show more Responsible for all the Dealerships Finance and Insurance Targets and also for the direct management and coaching and development of the Sales Team. My aim was to meet finance sales forecasts and objectives, achieved 60% finance penetration, 40% insurance penetration and on average 750K volume per month. Assisted the Sales Team in achieving retail sales targets providing specialist advice on all Finance and Insurance matters. I was also responsible for the setting of targets for the Sales Team and giving regular coaching and feedback and carrying out monthly reviews, training and development. Also responsible for any personnel related issues and for the Administration of all finance applications and insurance applications. Show less

Peterborough, United Kingdom

Responsible for the Finance and Insurance targets of eight dealerships in the Group.Remote Business Manager for eight dealerships dealing with five different brands being, Audi, Mercedes Benz, Seat, Skoda and Volkswagen. Developing F&I sales opportunities. Providing regular training and development to the Sales Executives. Effective daily management controls, ensuring all logs were kept up to date and accurate. Ensuring all dealerships are aware of current performance levels by providing… Show more Responsible for the Finance and Insurance targets of eight dealerships in the Group.Remote Business Manager for eight dealerships dealing with five different brands being, Audi, Mercedes Benz, Seat, Skoda and Volkswagen. Developing F&I sales opportunities. Providing regular training and development to the Sales Executives. Effective daily management controls, ensuring all logs were kept up to date and accurate. Ensuring all dealerships are aware of current performance levels by providing statistical performance analysis on a weekly basis to Dealer Principles and Sales Managers. Following up all non-referrals within 24 hours. Providing expert financial advice and tailoring financial packages to suit the requirements of both the private and business customer. Preparation of credit proposals according to company standards through effective qualification techniques. Show less

Education record

Education record