Debby Chang

Debby Chang Email and Phone Number

Executive Director @ Spark.Church
Debby Chang's Location
San Jose, California, United States, United States
About Debby Chang

Debby Chang is a Executive Director at Spark.Church. She possess expertise in mobile advertising, ad serving, ad networks, online advertising, mobile devices and 14 more skills. Colleagues describe her as "Anyone who gets the opportunity to work with Debby on a team (or work on Debby’s team) will attest to the strength of her leadership. Debby was my manager at Coursera and she provided me with tremendous personal and professional coaching. Transitioning into the Ed-tech space was at first daunting, but I owe many of my accomplishments at Coursera and my new sense of confidence in the industry to having worked with Debby directly. Debby has the passion, motivation, empathy, and critical acuteness necessary of a leader.", "Debby was my first manager at Stanford Student Enterprises while we were both at school and then at Google in AdSense. She was a star at Stanford and then at Google and deserves every recognition she got. As a manager, Debby is an empathetic leader who works hard to develop her report's careers keeping in mind their unique personalities. She has excellent domain knowledge, having done the job her reports do, and that helps support her reports in reaching new heights. Debby does every task with detailed care and that has made her the expert she is in online advertising and management. If you want a rock star in online advertising who also leads like a pro -- Debby is your person.", and "Debby is an outstanding contributor who has a rare combination of skills that make her a truly well-rounded employee. Her most notable characteristics are a deep knowledge of Online Advertising, a laser-like focus on smooth execution and a rare hunger for results. While she was on my team, Debby served as my "go-to" person for my most difficult and urgent initiatives. She experienced repeated success and made significant global impact on formidable revenue, operational and cultural goals. So much so that I put her into a people management position only 3 years after she had been hired by Google. In her new people management role, Debby again experienced success and quickly gained the respect of her former peers thanks to her humble, self-reflective approach. Debby is a highly versatile asset to any organization fortunate enough to have her and I would hire her again without hesitation."

Debby Chang's Current Company Details
Spark.Church

Spark.Church

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Executive Director
Debby Chang Work Experience Details
  • Spark.Church
    Executive Director
    Spark.Church Mar 2022 - Present
    Spark Church's purpose is to inspire people to live the Way of Jesus, as expressed in our core values: love, reputation, reconciliation, rescue and resurrection. We practice radical welcome, embracing the full person into our community, regardless of sex, gender, orientation, socio-economic status, race, ethnicity,religion, creed, or ability.
  • Grace South Bay
    Compassion Coordinator And Gracekids Facilitator
    Grace South Bay Jul 2019 - Feb 2022
    Part-time church staff position. For compassion efforts, I manage projects and partnerships that encourage the congregation to volunteer with local nonprofits. For children's ministry, I prepare curriculum for K-5th grade lessons, create activity kits, and assist the kids and volunteers during Sunday services.
  • Servicenow
    Director Of Account Management
    Servicenow Feb 2020 - Jun 2021
    Santa Clara, Ca, Us
    - Led digital acquisitions strategy with a focus on operational excellence with display programmatic and paid social efforts within the Digital Acquisitions Strategy and Operations team- Managed team of account managers that focused on the needs of internal clients who were responsible for driving marketing pipeline through brand/consideration and demand generation digital ad campaigns- Servicenow provides Enterprise cloud platforms for IT, employee and customer workflows
  • Servicenow
    Marketing Consultant
    Servicenow Dec 2019 - Jan 2020
    Santa Clara, Ca, Us
    - Developed digital ad strategy with the Digital Acquisitions Strategy and Operations team- Conducted paid social ads audit with recommendations to increase performance of demand generation campaigns
  • Cooking With Compassion Cafe
    Director Of Garden And Food Resources
    Cooking With Compassion Cafe Jul 2018 - Aug 2019
    Part time volunteer position. Meal planning and preparation, growing produce, life coaching, community outreach. Cooking with Compassion Cafe provided free meals in a welcoming space to ~120 people per week from San Jose’s homeless and low income population. The Cafe employed unhoused kitchen staff and empowered them with culinary industry job skills.
  • Coursera
    Learner Services Senior Manager
    Coursera Mar 2017 - Mar 2018
    Mountain View, Ca, Us
    - Built Learner Services team offering differentiated reactive and proactive support to learners across the Coursera product suite (Consumer, Enterprise and Online Degrees)- Led strategy and budgeting for scalable services including vendor programs for chat and email support, support bot and the learner help center- Improved product and operational workflows to meet success metrics related to customer satisfaction, response time and degree student retention
  • Coursera
    Learner Operations And Partner Operations Senior Manager
    Coursera Mar 2015 - Feb 2017
    Mountain View, Ca, Us
    - Built Learner Operations team that provided scaled email+chat support to 23 mil+ registered learners, achieving 97% CSAT and 24 hour Resolution Times while managing for cost- Transformed Partner Operations team into higher touch technical client services organization serving 145 university partners, creating and maintaining 1600+ Massive Open Online Courses (MOOCs) on Coursera's platform- Developed strategy and executed on pilot services for new business lines, including Enterprise (both Premium and Small Org products)- Improved operational workflows using tools such as Zendesk, JIRA and proprietary systems
  • Placeiq
    Vp Of Operations
    Placeiq May 2014 - Nov 2014
    New York, New York, Us
    - Managed a 17 ­person operations department consisting of technical support, client services and business development teams supporting advertiser campaigns and inventory and data partnerships- Developed revenue and execution strategy, including the setting of quarterly team goals focused on scaling the business effectively- Participated in core groups executing pilots for an expanded product suite that included Video, Mobile Interstitial and Social ads- Oversaw successful delivery of over 99% of booked campaign budget for a mobile ads business with a $40 million run rate
  • Inadco, Inc.
    Director, Mobile Strategy And Partnerships
    Inadco, Inc. Apr 2013 - May 2014
    Palo Alto, Ca, Us
    - Led mobile and desktop display initiatives including publisher relations, campaign trafficking and media buying- Oversaw mobile ads product strategy including a feature which increased system wide lead capture rate by 48%- Grew mobile display business gross revenue by 11x while maintaining over 40% margin on CPL campaigns- Evaluated multiple DSP and RTB vendor platforms including AppNexus, Apple iAd, Facebook Ads Manager and others
  • Mocean Mobile
    Director Of Client Services
    Mocean Mobile Jul 2012 - Apr 2013
    - Managed team of 10 Account Managers and Technical Sales Engineers serving the Mocean Mobile customer base and sales leads offering relationship management, technical issue resolution and strategic consultation on succeeding in mobile advertising- Designed new operational processes such as business impact scores for product prioritization, a client success KPI tracker, Product Business Requirement Doc reviews and deal reviews
  • Mocean Mobile
    Senior Sales Engineer
    Mocean Mobile May 2011 - Jul 2012
    - Presented ad server product to enterprise sales leads through demos, visits and RFP responses- Partnered cross functionally with Product, Engineering, Sales and Operations to lead product feedback loops
  • Google
    Doubleclick Ad Management Consultant
    Google Nov 2010 - Apr 2011
    Mountain View, Ca, Us
    - Led multiple DoubleClick for Publishers onboarding plans with top online publishers- Built deep expertise in Google's DFP and DoubleClick for Mobile ad management platforms- Collaborated with teams in Sales and Account Management to upsell and optimize performance
  • Google
    Adsense Team Lead
    Google May 2010 - Feb 2011
    Mountain View, Ca, Us
    - Led team of 4 account managers and offered guidance on account management, project management and career development- Managed high touch sales and operations support for a book of 12 strategic accounts representing $40 million in ad revenue- Worked with internal tools team to prioritize and develop features for CRM tool used by 54 global account management teammates
  • Google
    Adsense Account Strategist
    Google Aug 2007 - May 2010
    Mountain View, Ca, Us
    - Managed book of accounts consisting of 40 AdSense publishers helping them increase their display advertising revenue through their partnership with Google's ad network- Built deep expertise in Google’s sell-side ad products- Led North America department training program for product training, professional skills workshops and onboarding for 21 new hires

Debby Chang Skills

Mobile Advertising Ad Serving Ad Networks Online Advertising Mobile Devices Doubleclick Rich Media Monetization Ad Exchanges Mobile Applications Account Management Analytics Display Advertising Mobile Marketing Digital Marketing Mobile Internet New Media Web Analytics Management

Debby Chang Education Details

  • Stanford University
    Stanford University
    Economics

Frequently Asked Questions about Debby Chang

What company does Debby Chang work for?

Debby Chang works for Spark.church

What is Debby Chang's role at the current company?

Debby Chang's current role is Executive Director.

What is Debby Chang's email address?

Debby Chang's email address is de****@****now.com

What is Debby Chang's direct phone number?

Debby Chang's direct phone number is +165089*****

What schools did Debby Chang attend?

Debby Chang attended Stanford University.

What skills is Debby Chang known for?

Debby Chang has skills like Mobile Advertising, Ad Serving, Ad Networks, Online Advertising, Mobile Devices, Doubleclick, Rich Media, Monetization, Ad Exchanges, Mobile Applications, Account Management, Analytics.

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