It's not change that drives people, it's people that drive change. Hi! I'm a passionate, creative, people oriented change facilitator (Lean / Agile / self-organizing & autonomous teams / operational & customer excellence) with +15 years of experience in finance, customer service, IT, operations, backoffice, health care and retail. I specialize in translating vision, mission and strategy into comprehensable and achievable goals, changing (team) behavior, increasing value by improving quality and transforming frustration into creation. Curious? Let's talk!
Listed skills include Klantenservice, Klantgerichtheid, Projectmanagement, Verbeteren Van Bedrijfsprocessen, and 47 others.