Deborah Hudson Email & Phone Number

West Des Moines, Iowa, United States

4875 Mills Civic Parkway, West Des Moines, Ia

Manage operating budget of $3M, 150 employees; 25 direct reports, and an average of 900 client visits a day. Maintain smooth club operations to ensure an excellent customer experience, gain member loyalty, and achieve targeted profits. Manage all membership sales acquisition and retention activity with a sales team of five to maintain annual sales revenue of $4M.  Build and maintain a team of strong Directors to drive top company ancillary sales and manage profit-driven… Show more Manage operating budget of $3M, 150 employees; 25 direct reports, and an average of 900 client visits a day. Maintain smooth club operations to ensure an excellent customer experience, gain member loyalty, and achieve targeted profits. Manage all membership sales acquisition and retention activity with a sales team of five to maintain annual sales revenue of $4M.  Build and maintain a team of strong Directors to drive top company ancillary sales and manage profit-driven departments. Create and manage annual marketing and advertising plans as well as monthly special events (Chili cook-off, November Vendor Fair, RAGBRAI-inspired indoor ride, etc…) to increase prospect and member engagement. Hire, train and supervise the teams including both employees and vendors that maintain efficiency in functional operations: Maintenance, Accounting, Front Desk & Courtesy Services maintaining labor costs <30% of net sales by scheduling staff in relationship to guest usage. Serve as 24/7 on call backup for all departments.  Recognition: Earned 9 annual High-Performance Bonus trips for achieving EBITDA $100k over budgeted goal. Show less

West Des Moines, Iowa

Sold Nextel cellular service and products primarily to business accounts, in the height of the pager to wireless transformation. Managed full sales cycle from appointment setting through needs discovery, and sales. Promoted the benefits of Nextel products. Negotiated terms of the sale and maintained client after sale contacts.  Established a reputation of honesty and integrity within the community. Built strong relationships with client base that resulted in referrals and repeat… Show more Sold Nextel cellular service and products primarily to business accounts, in the height of the pager to wireless transformation. Managed full sales cycle from appointment setting through needs discovery, and sales. Promoted the benefits of Nextel products. Negotiated terms of the sale and maintained client after sale contacts.  Established a reputation of honesty and integrity within the community. Built strong relationships with client base that resulted in referrals and repeat business. Represented Nextel at Greater Des Moines Area Chamber of Commerce and Business Networking International events. Show less