Debby Markovitch Email & Phone Number

Columbus, Ohio Metropolitan Area

Columbus, Ohio, United States

Columbus, Ohio Metropolitan Area

Columbus, Ohio

Proactively analyzed workflow processes across two salons and instituted best practice solutions that addressed Proactively analyzed workflow processes across two salons underperforming sales, marketing strategy, staff turnover, declining customer membership, and POS transactions.Directed all major sales programs and spa operations, guiding 15 staff reports while overseeing inventory management, vendor relations, customer relationship management, human resource and team training. Worked closely with the CEO on new marketing strategies to expand brand awareness. Maintained operational policies and procedure manuals, and developed protocols for spa treatments and compliance.Achieved double-digit increases in sales as a result of measures initiated to improve internal processes, Achieved double-digit increases in sales staff training and mentoring, and by personally working with client members to maximize retention.- Increased client base 28% and retention rates to 85% annually by actively intervening on service issues, improving POS, and elevating the overall customer experience throughout their appointment.- Converted ~65% of Spa’s pay-as-you-go clients to VIP membership status(up from 50%) through a range of personalized service and incentive programs, and availability of private-label product line.- Reduced staff turnover 25% by strengthening sales training programs, improving scheduling, implementing performance evaluations with action plans, and instituting a collaborative and inclusive culture system-wide, which focused on team bonding and peer mentoring strategies.- Collaborated with CEO to upgrade marketing and utilize more upscale promotional programs, which included advertising in Columbus Style magazine and teaming with publication on special segments. Other marketing strategies focused on increased speaking engagements, on-site workshops at special events, and use of digital media including website and social media promotions.

Westerville, Oh

Built a team of 35 sales consultants within two years of earning Directorship through an aggressive program of recruiting, training and mentoring. Actively networked through multiple channels to market Company’s program.Conducted client consultations, hosted open houses promoting diverse line of products and services, and followed-up with clients to ensure satisfaction with product quality, provide additional inventory and ensure clientele was informed of special product offerings and upcoming events.■ Recognized as one of the leading sales directors within the Company,achieving Directorship within 2 years of beginning business with $31,000 sales and 28 team members in four-month period. Produced sales at “Car Team” level through effective recruiting of sales consultants and mentoring team members. - Designed and conducted sales training workshops that focused on best practices for direct selling along with marketing strategies that optimized opportunities for sales consultants to meet target goals. - During tenure, retained 80% of sales consultants recruited including several who advanced to Director. Consistently maintained close contact with consultants providing strategies for growth.

Westerville

• Skilled and effective educator in a closed classroom setting at various grade levels• Successfully met state core curriculum and benchmarks with 96% passing with proficiency and above. • Creative problem solving skills demonstrated through Peer Tutoring success. • Skilled at developing and sustaining close, professional relationships with co-workers, parents and students.• Capable of adapting to time-sensitive situations in a swift and appropriate manner.

Portsmouth, Va

• Innovative teacher with proven success in utilizing and revising teaching models to ensure student success.• Implemented Stability Grouping program over a two year period; collected data, tracked state objectives and growth over the period. • Conceived and launched Study Buddy Peer Tutoring Program for 30 classrooms, grades 3-5. • Committee for Report Cards and Interim Reports; collected and examined data.

Bachelor Of Science (Bs), Bs In Education

Education record