Debby Ulivia Isadora Email & Phone Number

- Create new sales activities to achieve revenue / sales target- Exploring new potential clients and business maintenance- Act as the primary point of contact for clients and ensure prompt and effective communication- Build Deep Customer Relationship, maintain long term relationship, and broaden network- Monitoring the entire process of product sales going well up to the payment stage

Jakarta Raya, Indonesia

- Responsible for Export & Import activities run smoothly by coordinate with forwarder and related instance. Such as following up delivery import, stuffing schedule export shipment & find out sail/flight schedule. Managing for several countries in Asia, Europe and Middle EastHandle Finish Good, Semi-finish Good, Spare part, Machine & Raw Material- Update regulations related to import export- Ensure that cargo is delivered on a suitable route (Ocean Freight / Trucking / EMKL)… Show more - Responsible for Export & Import activities run smoothly by coordinate with forwarder and related instance. Such as following up delivery import, stuffing schedule export shipment & find out sail/flight schedule. Managing for several countries in Asia, Europe and Middle EastHandle Finish Good, Semi-finish Good, Spare part, Machine & Raw Material- Update regulations related to import export- Ensure that cargo is delivered on a suitable route (Ocean Freight / Trucking / EMKL) for its weight- Ensure the cargo not stay too long in the port so that the warehouse costs are not high Show less

Kota Tangerang, Banten, Indonesia

- handling Soekarno Hatta Airport Gocar Operations- recruiting gocar partners to join and operate gocar airport- analyzing operational development and revenue at Gocar Airport- create management programs and business strategies to increase income at SoettaAirport Gocar and expand the airport Gocar partner network.

Jakarta Raya, Indonesia

- maintain troubleshooting, reactivation accounts, and onboarding for 2W and 4W.- person in charge for BETA-Tester Drivers 4W (Jabodetabek Region)- managed all drivers' problem escalation and coordination for fast and successful resolution while maintaining communication with drivers and the internal team- managed the driver community by doing regular offline engagement- responsible for 2W and 4W Loyalty engagement and community engagement activities for the Greater Jakarta… Show more - maintain troubleshooting, reactivation accounts, and onboarding for 2W and 4W.- person in charge for BETA-Tester Drivers 4W (Jabodetabek Region)- managed all drivers' problem escalation and coordination for fast and successful resolution while maintaining communication with drivers and the internal team- managed the driver community by doing regular offline engagement- responsible for 2W and 4W Loyalty engagement and community engagement activities for the Greater Jakarta Area- mantain Swadaya's merchant activation program, such as "bengkel jawara mitra" driver's maintenance and community engagement Show less

Jakarta Raya, Indonesia

- To Give solution and help driver for any problems or in their Gojek Driver Application - Escalating driver's problem to many divisions who must solve their problem- To Operate Gojek’s report system (Salesforce, Driver Portal etc.)- Make daily reports about problems or information needed by drivers and customers- Weekly evaluation and discussion with the manager about issue escalation by driver application

Jakarta Raya, Indonesia

- handling cases and complaints from drivers about service applications to driver GOJEK- give solutions in the app and problem solving to the application driver- maintained records of escalated customer issues.-resolved customer disputes quickly and efficiently.- utilized detailed knowledge to find solutions to customer issues.

Jakarta Raya, Indonesia

Jakarta Raya, Indonesia

- answered and directed customer inquiries in a fast-paced, high-stress environment.- resolved customer complaints, conflicts, and billing issues- up-selling products and services to customers, increasing sales- responsible for meeting daily and monthly customer service quotas- provided excellent customer service while building customer connections.

Jakarta Raya, Indonesia