Deborah Chapman Email & Phone Number

St Petersburg, Florida, United States

New York, United States

Driven Integrated Partnerships Manager who drives integration strategy objectives for Co-op through relationships with our third party partnerships.➤ Manages to deepen relationships with our client’s third-party providers that are of strategic importance within the digital, core account processing, and banking technology space.➤ Provides oversight and.

United States

Responsible for effective product management, project planning, strategic direction and successful delivery of Partner Core and Digital Integrations at CO-OP Solutions. ➤ Product Manager SME responsible for the successful development and execution of Co-op Solutions Core and Digital Partner Integrations via API and SSO architecture.➤ Identifies overarching.

Medford, New York, United States

• Successful team leader, managing 9-15 direct reports and workflow in high pressure fast-paced back-office support departments; achieving success of department/enterprise goals, objectives, programs, policies and.
• Project Manager - keynote projects: Merger with LICFCU (2018), Online Banking Conversion Q2 (2018-2019), Installation IBM pSeries 9 (2020), IMM eSign Implementation (2020).
• Increased member adoption through cultivated vendor partnerships and successful need-based implementations annually.
• Saved IT cost 10-20% though contract negotiations and strategic enhancement planning.
• Forecasted and balanced $2M annual IT Budget.
• Attained >95% uptime across IT systems monthly providing positive member experience and retention.

Medford, New York, United States

• Serve as 24/7 liaison for staff/vendor issues and escalation.
• Recognized for the ability to lead the professional development of diverse individuals and support a team-oriented approach.
• Assumed technical leadership for assigned projects, coordinated phases of operational implementation of technical project deliverables.
• Work closely with cross functional teams and staff (internal and external) to execute project plan, ensuring technical tasks are completed accurately and on time.

Medford, New York, United States

• Address complex issues where analysis of situations or data requires in-depth evaluation of variable factors. Exercise judgment in evaluation criteria for obtaining results.
• Execute annual system(s) upgrades and disaster recovery testing.
• Ensures compliance with SFCU privacy policy, code of ethics and ensures control items are properly maintained.
• Ensures flow and communicates status of Help Desk tickets to management.

• Duties include all senior operational functions of the computer room.
• Responsible for documenting changes to departmental procedures; new releases, implementations/conversions.
• Execute daily processing of systems to maintain continuous user/system productivity.
• Perform daily routines including backups/restores, shutdown, initiating batch jobs, monitoring system console messages, which requires following through with appropriate actions.

Ronkonkoma, New York, United States

• Initiate, execute, and monitor the batch-processing, schedule, resolve and/or coordinate the resolution of batch production.
• First level identification and resolution of print diagnostic.
• Monitored extensive WAN and LAN environment.
• Responsible for initiating batch processing, bulk printing, and the overall successful completion of computer room operations on 12-hour shifts.

Hauppauge, New York, United States