Debra Thomas Email & Phone Number

Home2Home4Seniors role involves serving as a senior living referral resource, assisting seniors in finding appropriate care options. By engaging with incoming leads, you evaluate their needs and preferences, then connect them to suitable resources for senior living communities that align with their requirements.

• LHC Group is the preferred post-acute care partner for hospitals, physicians, and families nationwide. From home health and hospice care to long-term acute care and community-based services, they deliver high-quality.
• Serves as a customer service representative for all hospice referral sources, including conducting sales calls, and providing hospice education and community information.
• Calls on hospitals, physicians, specialists, clinics, assisted living, and skilled nursing communities to increase hospice census.
• Facilitates events with referral sources, in-service breakfasts, lunches, etc., to educate and reach decision-makers to increase awareness of LHC.
• Maintains personal database of leads and referrals documenting detailed call notes and schedules.

San Antonio, Texas, US

• Marketing counselor for a non-profit Life Plan (CCRC) community offering all levels of senior living on one campus. Independent living has large homes, cottages, and high-rise apartment living. Following the sales.
• Planned and executed online and live events to expose the community to potential residents.
• Responsible for maintaining a database of over 1,000 clients.
• Brought in a total sales revenue of over $2M in the first 12 months of employment.

San Antonio, TX, US

• Blue Skies of Texas is a non-profit Continuing Care Retirement Community (CCRC) formerly known as Air Force Village. It consists of 2 campuses offering the full continuum of care, Independent Living, Assisted Living.
• Conducted tours and execute events to promote community including public speaking.
• Completed sales cycle from telephone & internet inquiry to sale or rental contract for garden homes to apartments.
• Sales revenue of $5.1 million in 3 years.
• Planned and executed events to help increase occupancy.

San Diego, CA, US

• Led development and execution of sales and marketing strategy and full-funnel management of community member relationships. Held full ownership of meeting and maintaining community census requirements and managing the.
• Awarded Sales Person of the Year by Pacifica Senior Living for the most move-ins for 2015.
• Ensured and maintained community census, achieving a 94% occupancy or above.
• Handled internet leads, call-ins, walk-ins, and referrals, touring and presenting the community
• Developed community relations through outside marketing.
• Planed events for potential residents and also for professionals to bring exposure to New Forest Estates.

Brentwood, TN, US

• Promoted to drive business and partnership development and increase community occupancy rates through growth and scale of marketing and sales strategy. Created and optimized sales and marketing KPI reports to inform.
• Maintained and improved the occupancy level of the community.
• Tracked information, complete data, and reports.
• Contacted local sources-legal and financial professionals, senior organizations, clergy, and others within the community to increase awareness of Patriot Heights.
• Represented the community at outside events, professional groups, and community involvement.
• Developed and executed marketing plan to achieve community occupancy goals.

Brentwood, TN, US

• Hired as an individual contributor to source and secure lease agreements with new community members via inbound lead management and outbound marketing and prospecting. Executed regular live events as part of marketing.
• Marketed property through planning and execution of events.
• Facilitated walk-in/call-in tours and secured over 110 move-ins in 4 years.
• Manage a database of over 200 leads through CRM
• Set sales record for the largest number of move-ins in one month
• Conceived and implemented a program to streamline move-in process.

Westchester, Illinois, US

• Responsible for sales of K-12 resource materials to educators and schools and client retention in assigned territories in the western U.S. Generated and maintained sales and marketing reports to analyze and respond to.
• Trained librarians on Titlewave, an internet tool for ordering and managing individual library collections & monitored availability of state and school funds.
• Position entailed 70% sales, 20% reports, 10% market funding and analysis
• 95% of territory schools placed orders on special funding
• Achieved 110% of quota for two consecutive years.
• Led client onboarding and training program for use of order fulfillment software post-sale.

Dallas, Texas, US

• Hired as an individual contributor to generate high-volume sales of home healthcare services to large medical centers and independent service providers in the western U.S. Key Contributions
• Secured and retained the company’s highest-value contracts with City of Hope and Huntington Medical Center.
• Successfully won back client relationship with Burbank Hospital after they signed with a competitor.

Ba, Advertising/Marketing

Bachelor Of Arts - Ba, Advertising