Handling a team of 7 people which includes 1 Deputy Branch Manager,1 Branch Sales Manager, 1 Value Banker,1 Privilege Banker and 3 Sales Officers. Managing the team to operate the banking activities smoothlySupervising them in maintaining good relationship with their all mapped customers and walk-in customers by providing good service and managing their portfolioMotivating them to fulfill their targets and guiding them in improving their banking knowledge by providing training.Supervising the banking operations encompassing accounts opening, cash, inventory management (Demand drafts, pay orders and FDRs), cross selling of products like Insurance, Fixed deposits, Recurring Deposits, Gold coins, Mutual funds, and other banking products. Supervising and daily checking audit Process for effective handling of the Operational Risk.Actively involved in updating audit supports regularly:Cash Module, Clearing Module, Customer Service Module, Deposits Module, Fund Transfer module, RTGS, Account Opening, Account Closure, Account Modifications, Transfer Upload, CMS. Customer Master Module, Inventory Management Module, Customer Account Maintenance Module Staff ware, FINACLE CRM.Supervise team for quality management which includes:• Fulfilling the Audit requirements in all dimensions by co-ordinating and managing the branch operations team. • Fulfilling the FIVE S Audit requirements in all dimensions • Distinction of constantly reducing Turnaround times, improving Operation efficiencies – thus improving customer satisfaction.• Authorising of monthly SQL reports for audit purpose.• Adherence to SOX process.• Timely verification of fortnightly reports and submitting all reports on time.• Initiating and implementing process / procedure changes / improvements and ensuring optimal utilization of Resources.• Proven ability in improving operations, enhancing business growth & maximizing profits through the achievements in finance management, internal