Deborah Ephraim

Deborah Ephraim Email and Phone Number

Director and Founder @ Peoplecraft
chennai, tamil nadu, india
Deborah Ephraim's Location
Bengaluru, Karnataka, India, India
About Deborah Ephraim

Experienced Training Consultant with a demonstrated history of working in the human resources industry. Skilled in Operations Management, Customer Relationship Management (CRM), Contact Centers, and Pre-sales. With over 29 years of professional experience in retail, online marketing, sales & marketing industries. I found my true calling 20 years ago with the Learning and Development team at 24/7 Customer. I started my training career as a soft skills facilitator and specialized exclusively in Organizational Development. I’m currently a learning consultant. Managing the Organizational Development requirements and Process transitions for various brands, I’ve learned to study, analyze, develop, and deliver various programs to provide overall progress for all employees. I apply NLP- (Neuro Linguistic Programming) methodologies for Training and Development, ensuring coverage, participation, and effectiveness for all Learning and Communication Styles.Positive transformation, structured employee engagement, and development are what I bring to the table with complete commitment.

Deborah Ephraim's Current Company Details
Peoplecraft

Peoplecraft

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Director and Founder
chennai, tamil nadu, india
Website:
peoplecraft.com
Employees:
3
Deborah Ephraim Work Experience Details
  • Learning Bridges Services
    Director And Founder
    Learning Bridges Services Jun 2016 - Present
    Bangalore
    Learning Bridges Services provides Training and Development using NLP (Neurolinguistics Programming), Innovative and Engaging methods. From Soft skills to personality development, one on one and group coaching, we cater to a whole variety of modules which are tailored to our client’s requirements, facilitating interventions for all levels of people extending from Entry Level to Leadership and Senior Leadership levels. Providing a complete, comprehensive and metric driven methodology… Show more Learning Bridges Services provides Training and Development using NLP (Neurolinguistics Programming), Innovative and Engaging methods. From Soft skills to personality development, one on one and group coaching, we cater to a whole variety of modules which are tailored to our client’s requirements, facilitating interventions for all levels of people extending from Entry Level to Leadership and Senior Leadership levels. Providing a complete, comprehensive and metric driven methodology to Analyse, Design, Develop, Implement and Evaluate, Learning Bridges Services delivers the A to Z of Learning. Show less
  • Peoplecraft
    Soft Skills Trainer
    Peoplecraft Apr 2023 - Present
    Bangalore Urban, Karnataka, India
  • Eticlass
    Talent And Skill Development Head
    Eticlass Feb 2018 - Feb 2019
    Bangaon Area, India
  • Fidelity National Financial
    Manager- Od
    Fidelity National Financial Apr 2012 - May 2016
    Bengaluru Area, India
    Managed the Learning and Development / Leadership Development for all 3 centers for FNF India.Designed and Developed Leadership curriculums.Budgets and forecasts of training requirements.Contributed towards training processes/manual improvement.Built Induction training programs.Soft Skills Trainings/Drills to enhance and improve Communication across various departments and levels.Data Management – maintaining of training data, MIS reports, dashboards.Design /… Show more Managed the Learning and Development / Leadership Development for all 3 centers for FNF India.Designed and Developed Leadership curriculums.Budgets and forecasts of training requirements.Contributed towards training processes/manual improvement.Built Induction training programs.Soft Skills Trainings/Drills to enhance and improve Communication across various departments and levels.Data Management – maintaining of training data, MIS reports, dashboards.Design / Approval of corporate communication.Instrumental in conducting effective employee engagement practices to improve and boost moral within organisationsConstructed and implemented Assessment Center frame works, streamlining and improving appraisal procedures Show less
  • Toboc
    Director Customer Support
    Toboc Nov 2010 - Sep 2011
    TOBOC is the online resource for small and medium sized companies. Our goal is to speed up the process in which companies find potential business partners while preventing them from incurring additional marketing costs. TOBOC has a continuously growing database that will enable you to have access to Buyers, Sellers, Transporters, Brokers and Service Providers.
  • 24/7 Customer Pvt. Ltd
    Manager - Organisational Development
    24/7 Customer Pvt. Ltd Dec 2005 - Oct 2010
    Bengaluru Area, India
    Managed the OD requirements for the 2 centers.Designed and delivered training modules.Worked on the overall improvement of training techniques and process improvements for training.Worked on Retention self management projects.Soft skills training, communication, Accent Neutralization, Written Skills, Telephone Etiquette, Customer Excellence, Email Etiquette). Sales and Support. Cross Culture Sensitization. Visa interview training. Policies and Corporate… Show more Managed the OD requirements for the 2 centers.Designed and delivered training modules.Worked on the overall improvement of training techniques and process improvements for training.Worked on Retention self management projects.Soft skills training, communication, Accent Neutralization, Written Skills, Telephone Etiquette, Customer Excellence, Email Etiquette). Sales and Support. Cross Culture Sensitization. Visa interview training. Policies and Corporate Sensitization programs. Certification programs to expand the standards of training.Data Management – maintaining of training data, MIS reports, dashboardsTransitioned new businesses for organisation – Involved in Pilot Projects, BOT (Build Operate Transfer)Contributed and was involved in Client Interactions and Marketing Meetings for potential business Instrumental in conducting effective employee engagement practices to improve and boost moral within the organisationConstructed and implemented Assessment Center frame works, streamlining and improving appraisal proceduresHelped and was involved in Audio & Video Promotions for the organisation Show less
  • 24/7 Customer Pvt. Ltd
    Profound Trainer
    24/7 Customer Pvt. Ltd Mar 2004 - Jun 2005
    Bengaluru Area, India
    Soft Skills and Process (Product) Training.Helped in desigining and training of our 1st profound modules (Merger of foundation and process training)Incharge of performance of employees during the transition phase (Training and incubation period)Pilot trainer for 2 new bussines partners (Caudwell and British Gas)
  • Francis & Co.
    Sales And Marketing Executive
    Francis & Co. Jan 2002 - Feb 2004
    Bengaluru Area, India
    Procure new business and orders.In charge and oversee the smooth operations of these orders.Manage the catering team, kitchen staff.Vendor management.
  • Eka
    Store Manager
    Eka May 2001 - Dec 2002
    Bengaluru Area, India
    Managing the stock, sales and billing at the store
  • Midas Events
    Front Office Executive
    Midas Events Mar 1996 - May 2001
    Bengaluru Area, India
    Handling the front desk, calls.Participated in various brand promotional events and launches.
  • Hutchison Max Telecom Private Limited
    Paging Service Officer
    Hutchison Max Telecom Private Limited May 1995 - Dec 1995
    Bengaluru Area, India
    Online transfering of messages from customers.

Deborah Ephraim Education Details

  • Jyothi Nivas College, Hosur Rd, Bangalore-95(Autonomous)
    Jyothi Nivas College, Hosur Rd, Bangalore-95(Autonomous)
  • Sfx  - St.Francis Xavier Girls High School- Bangalore
    Sfx - St.Francis Xavier Girls High School- Bangalore

Frequently Asked Questions about Deborah Ephraim

What company does Deborah Ephraim work for?

Deborah Ephraim works for Peoplecraft

What is Deborah Ephraim's role at the current company?

Deborah Ephraim's current role is Director and Founder.

What schools did Deborah Ephraim attend?

Deborah Ephraim attended Jyothi Nivas College, Hosur Rd, Bangalore-95(Autonomous), Sfx - St.francis Xavier Girls High School- Bangalore.

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