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Danielle Eberhardt Email & Phone Number

Senior Manager, Tools, Automation, and Deflection at ID.me
Location: St Petersburg, Florida, United States 10 work roles 1 school
1 work email found @id.me 2 phones found area 862 and 731 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email d****@id.me
Direct phone (862) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
ID.me
Role
Senior Manager, Tools, Automation, and Deflection
Location
St Petersburg, Florida, United States
Company size
1124 employees

Who is Danielle Eberhardt? Overview

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Quick answer

Danielle Eberhardt is listed as Senior Manager, Tools, Automation, and Deflection at ID.me, a company with 1124 employees, based in St Petersburg, Florida, United States. AeroLeads shows a work email signal at id.me, phone signal with area code 862, 731, and a matched LinkedIn profile for Danielle Eberhardt.

Danielle Eberhardt previously worked as Technical Program Manager, SaaS Platforms at Id.Me and Zendesk Administrator at Id.Me. Danielle Eberhardt holds Bachelor’S Degree, Business from Florida Atlantic University.

Company email context

Email format at ID.me

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{first}.{last}@id.me
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AeroLeads found 1 current-domain work email signal for Danielle Eberhardt. Compare company email patterns before reaching out.

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Profile bio

About Danielle Eberhardt

As a strategic and results-driven professional with a proven track record in operations management and SaaS optimization, I excel at driving initiatives to improve organizational performance and efficiency. With a background in project/change management and team leadership in SaaS tooling, I bring extensive experience in business process analysis, strategic planning, and data-driven decision making.Currently, as the Manager of Member Experience Platforms at ID.me, I have built and led a new team, procured new technology solutions, and implemented process changes that resulted in significant cost savings and improved member experience. I am skilled in identifying efficiency gaps, analyzing data, and making strategic recommendations to achieve business objectives.Prior to my current role, I served as a Zendesk Administrator at ID.me and Cendyn, where I successfully restructured Zendesk organizations, optimized agent performance, and implemented automation solutions resulting in higher customer satisfaction and ticket deflection rates.With a Bachelor of Business Administration in Management with a Leadership Concentration from Florida Atlantic University, I possess exceptional analytical and problem-solving abilities. I am also skilled in SaaS product administration, project management, customer success management, and member experience improvement.My excellent communication and stakeholder management skills enable me to collaborate effectively with cross-functional teams and build strong relationships with clients, partners, and internal stakeholders. I am passionate about leveraging data and technology to drive operational excellence and deliver exceptional customer experiences.

Listed skills include Leadership, Time Management, Philanthropy, Community Outreach, and 4 others.

Current workplace

Danielle Eberhardt's current company

Company context helps verify the profile and gives searchers a useful next step.

ID.me
Id.Me
Senior Manager, Tools, Automation, and Deflection
Saint Petersburg, FL, US
Website
id.me
Employees
1124
AeroLeads page
Company profile
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10 roles

Danielle Eberhardt work experience

A career timeline built from the work history available for this profile.

Senior Manager, Tools, Automation, And Deflection

Id.Me

Saint Petersburg, FL, US

Technical Program Manager, Saas Platforms

Current
Id.Me

Mclean, VA, US

Built a new Member Experience Platforms team; established roles and responsibilities.Procure new technology solutions to drive company savings and efficiency.Manage the implementation and onboarding of new solutions to drive company wide adoption.Led tool process changes that contributed to reduced support costs.Developed a request intake process to drive.

Nov 2021 - Present

Zendesk Administrator

Id.Me

Mclean, VA, US

Restructured the organization of Zendesk contributing to effective cross team utilization by auditing and optimizing groups, triggers, and automations.Analyzed individual agent performance metrics through configuration of custom dashboards to make agent efficiency recommendations.Established a system monitoring process to report outages and system.

May 2021 - Nov 2021

Zendesk Administrator

Cendyn

Boca Raton, FL, US

Led a cross-functional team to implement Zendesk as the first SaaS customer response tool used by the company.Guided support teams to establish a SOP for Zendesk usage, and maintain the SOP.Managed the daily operation, optimization, and troubleshooting of Zendesk customized for Cendyn.Collaborated with technology partners to maintain stable.

Jul 2020 - May 2021

Customer Success Manager

Cendyn

Boca Raton, FL, US

- Developed strategies for maintaining partnerships with clients for various products building company strengths, identifying potential new markets and obtaining a competitive position in the hospitality industry- Developed business models for active clients while shaping future development and retention strategies- Provided ongoing client support for.

Dec 2019 - Jul 2020

Crm Account Coordinator

Cendyn

Boca Raton, FL, US

- Maintain client relationships and provide ongoing client support- Manage transactional emails, using HTML coding, dynamic content, and email criteria strategy- Support clients to help build email marketing campaigns and maintain ongoing strategy for CRM related efforts- Analyze/present campaign performance with clients- Maintain or improve account.

Oct 2018 - Nov 2019

Marketing Associate

Slavic401K

Boca Raton, FL, US

- Strategized with upper level management on marketing initiatives- Deployed marketing initiatives through Marketo Marketing Automation Software- Managed internal and external events using Marketo Marketing Automation Software- Scheduled and maintained social media posts and accounts using HubSpot Marketing Automation Software- Created content relevant to.

May 2017 - Oct 2018

Media Coordinator

Pmp Marketing Group

West Palm Beach, FL, US

-Provided support to the Market Managers and Media Director to keep track of media placement details on various media outlets-Reconciled invoices and billing detail reports-Prepared media buys, order media with vendors, and traffic out all creative and rotations to stations-Performed post-buy analysis on all TV markets purchased-Performed market research.

Jan 2017 - Apr 2017

Accounting Specialist

Slavic 401K

Boca Raton, FL, US

-Managed incoming money from participants -Deposited and accounted for incoming checks-Executed refunds for corrections on participant accounts-Maintained customer relations

Mar 2015 - May 2016

File Clerk

Shiner Law Group

Boca Raton, Florida, US

-Managed client relations -Organized and maintained medical records and relevant legal documents for cases-Managed client appointments and phone records

Aug 2013 - Mar 2015
Team & coworkers

Colleagues at ID.me

Other employees you can reach at id.me. View company contacts for 1124 employees →

BS Bob Smith Bob Smith Colleague at Id.Me Washington DC-Baltimore Area, United States View → LC Liana Coleman Liana Coleman Colleague at Id.Me Somers, New York, United States, United States View → DW Deandre Wilson Deandre Wilson Colleague at Id.Me Mclean, Virginia, United States, United States View → ET Eric Ti Yu Chiang Eric Ti Yu Chiang Colleague at Id.Me Herndon, Virginia, United States, United States View → MH Marie Harker Marie Harker Colleague at Id.Me Tampa, Florida, United States, United States View → MN Meg N Meg N Colleague at Id.Me Fort Leonard Wood, Missouri, United States, United States View → CE Christian Endale Christian Endale Colleague at Id.Me Washington DC-Baltimore Area, United States View → EL Eric Lassiter Eric Lassiter Colleague at Id.Me United States, United States View → KB Kenny Bay Kenny Bay Colleague at Id.Me United States, United States View → SR Sihugar Ray Sihugar Ray Colleague at Id.Me Peru, Peru View →
1 education record

Danielle Eberhardt education

  • Florida Atlantic University
    Florida Atlantic University
    Business
FAQ

Frequently asked questions about Danielle Eberhardt

Quick answers generated from the profile data available on this page.

What company does Danielle Eberhardt work for?

Danielle Eberhardt works for ID.me.

What is Danielle Eberhardt's role at ID.me?

Danielle Eberhardt is listed as Senior Manager, Tools, Automation, and Deflection at ID.me.

What is Danielle Eberhardt's email address?

AeroLeads has found 1 work email signal at @id.me for Danielle Eberhardt at ID.me.

What is Danielle Eberhardt's phone number?

AeroLeads has found 2 phone signal(s) with area code 862, 731 for Danielle Eberhardt at ID.me.

Where is Danielle Eberhardt based?

Danielle Eberhardt is based in St Petersburg, Florida, United States while working with ID.me.

What companies has Danielle Eberhardt worked for?

Danielle Eberhardt has worked for Id.Me, Cendyn, Slavic401K, Pmp Marketing Group, and Slavic 401K.

Who are Danielle Eberhardt's colleagues at ID.me?

Danielle Eberhardt's colleagues at ID.me include Bob Smith, Liana Coleman, Deandre Wilson, Eric Ti Yu Chiang, and Marie Harker.

How can I contact Danielle Eberhardt?

You can use AeroLeads to view verified contact signals for Danielle Eberhardt at ID.me, including work email, phone, and LinkedIn data when available.

What schools did Danielle Eberhardt attend?

Danielle Eberhardt holds Bachelor’S Degree, Business from Florida Atlantic University.

What skills is Danielle Eberhardt known for?

Danielle Eberhardt is listed with skills including Leadership, Time Management, Philanthropy, Community Outreach, Easily Adaptable, Relationship Building, Management, and Microsoft Excel.

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