Deb Galdes Email & Phone Number

User Experience Researcher / Innovation CatalystDeb is an expert in designing and conducting user research and design thinking activities that guide teams in creating engaging product experiences. She collaborates with cross-functional teams to discover insights then incorporate those insights into the product experience. Deb strategically tailors each project to the research questions, target users, environment, and personality of each product team. She is experienced in enterprise to consumer domains, new ideas to established products, traditional to Lean UX research methods, and local to worldwide teams. Research and design thinking methods: field studies, interviews, empathy activities, surveys, usability tests, diary studies, UX walkthroughs and reviews, lean experiments, team workshops, secondary research data mining dataExample deliverables: key insights, usability summaries and priorities, quantitative data analysis, user workflows, design principles and best practices, product story decks, personas, key tasks, user journey lines Specialties: * Designing and conducting user research at all phases of the product development cycle.* Strategically tailoring each project to the current context.* Providing a deep understanding of target users and domains to inspire and inform the definition and design of solutions.* Collaborating with product managers, software engineers, UX designers, and marketing to incorporate research insights into the product definition and design.* Facilitating design thinking activities with teams to build deep customer empathy and/or conduct rapid experiments on design ideas.* Validating proposed solutions with target users.

Listed skills include User Experience, Usability Testing, User Research, Usability, and 31 others.