Business Analyst with Scrum Master Certification bringing 20+ IT Project Management experience creating enterprise business and IT risk management frameworks, IT governance playbooks, end-to-end visuals, data governance roadmaps and frameworks, business impact analyses, performance metrics; strategic vision planning, process/data mapping. Record of accomplishment for authoring enterprise risk management playbooks, IT and business enhancement paths; Dashboard reporting, data warehousing governance frameworks, compliance plans to meet regulatory requirements. Experience driving results, leading cross functional stakeholders, creating workflows, conducting risk assessments, engaging in partnerships, auditing to CAMELSO guidance and aligning with technology experience owners. Artistic flair for synthesizing principles into practice.SME in credit, operational and technology risk; investor reporting, asset portfolio management, forensic bank fraud analysis and compliance with regulation. Experience in business and system requirements authoring, end to end data mapping, portfolio due diligence, control gap analysis. • Jira and Confluence End to End Product Workflow Development Lifecycle• Program Management system integrations, expansion initiatives, mergers and acquisitions• Current and Future State Process Flows for the Risk Assessment of Business Process• End to end migration path for Product Development digital workflow Methodology• Agile Product Development Framework - Use Cases, User Stories, Tech Specs• Product Implementation Plan for migration to / integration with MOM - Modern Operating Model

*Authored data governance framework and strategic plan for Product data rules/Project costing*Operationalized control checks for data dimensions into divisional hierarchies in EDMCS system of record *Collaboration with Business Unit CFOs to establish attribute standards for data lake warehouse *Conducted business impact analysis (BIA) for critical data governance framework rules, recovery KPIs *Authored EDMCS data goverance rules for LOS systems, JIRA, Tableau, Workday, Fieldglass, Salesforce *Established EDMCS Product Workflow process for system of record costing; metadata Change Mgmt.*Implemented End User guidance presentations, job aids, Confluence board documentation, Job Aids*Conducted Data Quality Tests for data reconciliations related to Time Costing for multi data sources

*Conducted business impact analysis (BIA) for Wealth Management for critical data points/recovery KPIs *Authored the following deliverable presentations --- 1. Compliance Framework Playbook: IT LOS enhancements, National Bank Expansion, API digital services 2. Risk Assessment, Data Gap Analysis, and Impact Report of the Final 1071 Rule 3. Loan Operating System End User Testing for a USDA Agricultural Mortgage Lending Institution 4. Quality Control Sampling Methodology recommendations for the largest Credit Union 5. Quality Control Roadshow Presentation for the largest Credit Union 6. Quality Control Regulatory Compliance Playbook Presentation for the largest Credit Union

*Conducted business impact analysis (BIA) for Wealth Management DEV data elements and recovery KPIs *Scrum Master Product DEV Playbook and Jira Report Road Map aligning with Agile /Tech MOM PODs*Authored Jira workflow, POD ceremony process, Intake to “Done,” Test strategy, End User Stories *Dashboards, Components, Gadgets, csv output, Labels, dependency path, Backlog Work Plan View *Conducted Scrum Training, implementation ceremonies for system integrations/Product enhancements *Established end to end migration path to implement digitally-based workflow - Intake to Done *Built Agile Framework and communications, Dashboards, Use Cases, User Stories, Biz to Tech Roadmap *Conducted Change Management impact analysis, oversight roadmaps to analyze and approve*Developed Product Development Lifefcycle aligned and integrated within Modern Operating Models *Migrated large data set into Jira, Confluence, SharePoint; creating data quality component and labels

*Conducted business impact analysis (BIA) for 7 critical business processes to determine recovery KPIs *Authored S3 Enterprise Risk Charter for QA Monitoring Program with PowerBI reporting*Established QA program with OPS/TECH/BIZ/REG compliance (CAMELSO) for Consumer Products, Lending, Banking, Servicing, Services, Technology and Operations *Established ongoing QA Oversight procedures, controls, Dashboards for Business Risk Monitoring *Created CARES Act Compliance Assessment utilizing CFPB provided metrics *Performed Enterprise Regulatory Risk and Control Gap Assessments*Created QA Program Charter and Implemented Pilot QC Program *Created Traceability Matrix for Data Mapping Equity Loan system attributes for Quality Control Reviews *2LOD/Independent risk assessment and quality assurance checks within operations

Engaged in the identification, prioritization, research, and analysis of housing policy legislative and regulatory matters as they relate to the FHLBs, Fannie Mae and Freddie Mac.*Bank Risk Examination -- Federal Home Loan Bank Sr. Regulation Examiner. Authored Analysis Memorandums addressing qualifying CAMELO risks with quantitative data methodologies, quantifying metrics that led to the issuance of recommendations, remediation of MRAs (matters requiring attention related to Mortgage Programs, FHLB Membership, Bank Operations, Cyber Security risks. Conducted business impact analysis (BIA) for critical business processes to determine recovery KPIs. *GSE Risk Examination -- Freddie Mac/Fannie Sr. Examiner of GSE Products, portfolio modeling Methodologies and Programs. Authored Significant Transaction Analysis Memorandums qualifying CAMELO risks with quantitative data methodologies, quantifying metrics that led to the issuance of recommendations, reporting and remediation of MRAs (matters requiring attention) related to MSR valuation methodologies validations for servicing portfolio asset transfers from large banks to non-bank entities. *Regulatory Housing Policy Analysis -- GSE Program and Product Financial Risk; created Tableau Dashboards. Authored program, process, and financial risk assessments for MSR valuation methodologies validations related to servicing portfolio asset transfers from large banks to non-bank entities. Created Best Practices regulatory guidance for GSEs to ensure operationalization of mortgage asset servicers, sub-servicers, and technology vendors.

Authored technology requirements, servicing screen mockups, data governance mapping and business analysis for HAMP modification assistance program reporting using Agile and SDLC/Waterfall methodologies.MHA Build 17 and 18 – Utilizing Agile, SDLC, Waterfall methodology, created technology functional specs and created SVT wire screen mockups. Conducted data mapping and delivered traceability matrices for data transmission, storage, archiving and authored reporting requirements related to Treasury MHA Loss Mitigation programs in DOORS.

Provided subject matter expertise to the mitigation of distressed assets, the increasing regulatory requirements of the industry and in pursuing the opportunities for technology solutions. Projects included HUD/DAP System COTS Analyses, Bank of America/Data Modeling, SEC/Edgar System Development. • Partnered with NTT Data to provide Asset Backed Securities expertise for Dodd/Frank business and technical enhancements to the Security & Exchange Commission’s (SEC) EDGAR registration and reporting system. Hold HS PD-12 Clearance. • Provided expertise on a Loss Mitigation Data Modeling project for Bank of America - Conceptual, Logical & Event Model Building, Data Expansion & Consolidation, End to End Reporting• Partnered with Deloitte on business process re-engineering engagement at U.S. Dept. of Housing and Urban Development (HUD) effort to modernize the Multi Family Insurance Program. Evaluated existing business process and identified improvements to process and technology using COTS solutions

Deal Transaction Manager for Multifamily housing; FHA projects, Ginnie Mae Pooling and REMIC structuring

• Subject Matter Expert in Making Home Affordable/Trouble Asset Relief Programs (HAMP) for complex Asset Backed GSE guaranteed securities • Successfully rolled out unprecedented TARP/HAMP Lender guidance for Securitization Trusts including Second Look Review Process and keystroke/operational level Job Aid Guides • Operationally analyzed and implemented US Treasury Making Home Affordable programs expiring 2012 including HAMP, HAFA and UP for GSE Guaranteed Securitization Trusts • Policy analysis for integration of governance for non standard GSE collateral into core book business models• Implemented policies and procedures for the asset and client management of multi-billion dollar portfolio of non-standard GSE collateral and Long Term Stand By Flow transactions• Managed Credit Risk/Securitization Trust Oversight Team • Securitization Trust Subject Matter Expert on technology advancement re-platform committee• Gap analysis to enhance controls for performance reporting to senior management and FHFA• Created process flows, narratives and key strokes procedures, conducted Risk and Business Impact Analysis, created loss mitigation and compliance procedures for private label Asset Backed Securities

• Established written policies and procedures to analyze fraud, credit, legal and compliance reviews• Examined financial data in compliance with Fannie Mae, Freddie Mac and securitization eligibility• Retained $192 million in revenue by resolving make whole and repurchase demands on 950 assets• Independently resolved fraudulent and deficient title issues preventing sale and marketability• Collaborated with the business unit to negotiate/resolve an aged claim of $83 million/476 assets• Created and self-managed process to loss mitigate high volume of repurchase [put back] claims• Comprehensively researched and analyzed legal, fraudulent and public data to refute claims• People managed client, vendor and business unit relationships• Performed ongoing fraud analyses of in-process claim pool totaling $53 million/240 assets • Active participant in client negotiations to resolve repurchase and make whole claims

• Achieved 98% success ratio in 3 month limited engagement• Analyzed and resolved settlement issues [due diligence, collateral, credit, compliance] • Prevention of profit losses by eliminating risk of repurchase demands or make whole claims • Team worked with the business unit; collateral analysts, due diligence team and deal managers• Developed quality control process for incoming bid package data to assign to collateral analysts

1999 - 2001 MLX Agile Project Manager - Direct Markets Bond Trading Portal; SDLC, Waterfall Buildout and Agile Methodologies for Weekly Release Schedule and System Change Management. Created business to technology liaison process for institutional website portal releases. MLX Portal QA Test Manager - Direct Markets Bond Trading Platform - Script Building/Test Execution/Issue Resolution. Created and executed Quality Assurance test scripts for functional testing of Market Insights and Research pages. 1991-1999Merrill Lynch MBS/ Mortgage Capital - Master /Sub-Servicer Financial Risk Oversight – Design, Plan, Create Business Workplan and execution of MSR Transactions. Singularly executed Transaction Monitoring, Collateral Modeling, Portfolio Management, Loss Mitigation, Investor and Regulatory Reporting, Audit Remediation, Risk Management, Financial Analysis. Structured Transaction Manager for boutique security – “Beneficial Interest in Ginnie Mae Servicing” [“BIGS”]• Negotiated structured sale of BIGS security to private investors• Negotiated with Resolution Trust Corporation compensation for deficient collateral • Recreated 4,500 original asset documents bulk purchased from RTC seized assets • Created portfolio oversight process for BIGS $1billion Ginnie Mae assets• Reduced average foreclosure and bankruptcy losses by 50% to $1k average loss• Achieved marketability of distressed asset portfolios• Managed closing of monthly flow of originations• Exclusively evaluated investors, mortgage servicers, vendors, collaeral custodians• Eliminated risk of governmental agency sanctions • Maximized income stream payable to investors• Prompted significant refund - overcharged delinquency advances• Managed hedge product of $5 billion mortgage prepayment insurance (“PRESERV”)• Conceived analysis of sub-servicing relationship with mortgage institutions• Modeled mortgage servicing portfolios using CPI/Busch Analytics