Deb Hickerson Email and Phone Number

* Analyzed, updated, documented and maintained product forecast reports for specific retailers, accurately and on time.* Communicated forecast anomalies to sales managers, availability analysts and the warehouse and the production plant, improving product availability and helping to manage inventory.* Established strong relationships with co-workers, and trained many on Microsoft Office and proprietary applications, benefiting the entire department by increasing the speed and accuracy… Show more * Analyzed, updated, documented and maintained product forecast reports for specific retailers, accurately and on time.* Communicated forecast anomalies to sales managers, availability analysts and the warehouse and the production plant, improving product availability and helping to manage inventory.* Established strong relationships with co-workers, and trained many on Microsoft Office and proprietary applications, benefiting the entire department by increasing the speed and accuracy of their work.* Streamlined and improved forecast reports, leading to increased accuracy and decreased update time.* Created and changed all distributor and direct-to-consumer pricing for Small Appliances, allowing orders to drop on time and decreasing chargebacks.* Established best practices for pricing function, improving accuracy and speed of response. Show less

Contract employee, Whirlpool, KitchenAid Small Appliances* Handled customer and retailer phone calls in accordance with KitchenAid guidelines on keeping customers happy by entering orders, providing information, and checking order status for customer and retail contacts.