Debbie Houser Email & Phone Number

Process Improvement & DesignPortfolio & Project DeliveryVendor Management & SelectionBusiness Analysis & Project Resolution

Responsible for the global budget ($32M) and forecasting processes. Manage vendor relationships and serve as an escalation for issues and process improvements. IT Project Portfolio Manager responsible for maintaining approved and projected spend.

Responsible for the development of global project delivery processes, training and communications. Member of the CRM Cloud Architecture and Strategy team and Center of Excellence.

Responsible for the creation and execution of IT strategy for BU (1400 employees, 22 locations in NA). Created and managed the annual IT $18M budget. Maintained IT project portfolio ensuring initiatives aligned with business strategies and executed on time and budget. Advised stakeholders on IT capabilities, services and resources. Collaborate with Corporate Audit to identify and mitigate risks and ensure proper controls. Member of BU and Finance leadership teams.

Developed global processes for several initiatives in the portfolio. Lead Warehouse Consolidation pilot in Brazil. Utilized DMAIC methodology. Black Belt/Six Sigma trained. Kaizen leader. Developed process mapping training and analyst competencies.

Novopoint was a $40M venture backed internet start-up company in the food and beverage industry focused on connecting transactional data between buyers and suppliers. Developed and delivered partner implementation methodology. Responsible for managing customer relationships including assessing application fit with customers' business processes. Evaluated vendors and managed engagements. Implemented customer focus groups and pilot evaluations. Liaison between customer and internal product development.