Debi Crow Email & Phone Number

United States

Des Peres

Played key role in investigation and selection process of Electronic Health Records software in 2008. -Core member of implementation team for both Practice Management and Electronic Health Records for group of 30+providers, 200+ end users and 5 distinct locations. -Developed initial training material and updated as needed with system upgrades. -Obtained certifications in NextGen EPM, EAS, and SCT. -Maintained master files within File Maintenance for all three clients. -Responsible for training end users on the NextGen application; EHR, EPM, ICS, billing and charge entry. -Successfully operated help desk for two major clients. -Acted as technical lesion for incoming support calls from end users and staff. -Assisted in role out of ePrescribing via NextGen application for two major clients. -Preformed workflow analysis to improve and streamline office check-in and check-out processes. -Monitored claims processing/scrubbing to have less than 1% error rate with EDI company. -Reconciled Accounts Receivable and office balance reports daily to ensure accuracy with system financials. -Managed successful implementation of Transfirst credit card processing solution. -Aided clients in minimizing the number of encounters with no charges, by coding and posting charges as needed.

Registered Medical Assistant/Charge Poster Worked for a multi-specialty group, directly with providers in the outpatient clinical setting. Front office responsibilities included: Billing, ICD-9 coding for multiple specialties and laboratory, worked closely with Central Billing Office on claim rejections, assisted patients with billing inquiries, scheduled tests, obtained referrals and precertifications. Back office responsibilities included: performing EKG's, peek flows, rooming patients, verifying patient histories and medications, obtaining vital signs, and performing venipunctures as ordered by the physician