Debi Sloan Email & Phone Number

Indiana, United States

Project Management:* Leverage leadership expertise to direct multiple key projects, while ensuring their timely execution and remaining within budgetary constraints* Deliver exemplary work from a home-office environment, with consistent effective collaboration from other project implementation team members* Ensure optimal project quality by affirming project pre-requisites, assembling vendor documents for review, and negotiating pricing for implementations* Develop user training guides and deliver post-implementation training to personnel* Successfully executed the following projects and process implementations: PayServ HCM; KYC/CIP, CDD, and AML; Office365 & SharePoint Intranet; Encompass Mortgage Loan Origination System; Ceto & Associates Revenue Enhancement; and Business Process Manager Deposit Account Origination & Maintenance System Achievements:* Generated average savings of $75K-$100K per acquisition/merger for the company by developing procedures to execute data migration on an internal basis instead of outsourcing; 5 in-house M&A initiatives have been completed to date with the approach* Constructed new account on-boarding workflows with integrated strategies for enhanced regulatory compliance* Averted additional staff hiring for a key debit card process through a cohesive team effort * Started with the institution in an entry-level customer service capacity, advancing to progressive roles throughout tenure Leadership & Industry Expertise:* Support Mergers & Acquisitions by collaborating with other financial institutions, building automation scripts, conducting validation testing of data, and determining timelines* Drive process improvements by identifying existing processes in need of improvement; a key improvement included the transition of the company's intranet to a SharePoint platform

Indiana, United States

* Spearheaded daily branch operations, while supervising six personnel* Determined schedules, assigned daily tasks, and evaluated work performance* Evaluated and promptly resolved employee-related issues

Indiana, United States

Maintained responsibility for network accessibility and functionality, which entailed creating user access and training new employees on bank application/network accessibilityEnsured consistent network and end-user workstation functionality for Windows 2000 Servers and Windows 2000/XP WorkstationsAssisted with the troubleshooting, maintenance, rebuilding, and software/hardware installations of the company’s computersSupported and troubleshot programs, telephone and voicemail systems to sustain seamless daily banking operationsEnsured that daily, weekly, and monthly backups were completed on servers

Indiana, United States

Computerized inquiries and opened new accountsProcessed multiple daily transactions with optimal accuracy Responded to a multi-line phone system and directed calls

Associates Of Applied Science, Computer Information Systems

Associates Of Applied Science, Pc Troubleshooting And Support