Debi Smith Email & Phone Number

Black Mountain, NC, US

Hendersonville, NC

Flat Rock, NC

Supervise - Guest Services, Marketing, Sales, CoordinatorsWork with Corporate Sales

Arden, NC

Responsible for all aspects of maintaining a budgeted 3% GOP (gross operating profit), actuality of 2006 was 9%Responsible for sales and marketing of the property (increased revenue 11% over 2005 and then for half of 2007 increased revenue over 2006 by 6%)Responsible for improving our guest service scores and likelihood to recommend scoresResponsible for.

Asheville, NC

Responsible for increases in occupancy as well as continued growth of ADR (average daily rate)Responsible for weekly information of groups/guestResponsible for daily meeting/function (booking/setup/billing)

Responsible for mid-week business for Lutheridge Conference CenterResponsible for increasing occupancy at Camp Lutherock (seasonal)Responsible for year-round program promotionDeveloped/executed marketing and promotion plans to promote both propertiesDesigned the program brochures and quarterly newslettersDeveloped/maintained “retreat/rental’ budget (non.

Asheville, NC

Trained each department (front desk, housekeeping, restaurant, maintenance)Developed/executed budgetWorked as liaison with the management companies, owners and hotel staffOrganized the office during the sale of the hotel four timesDeveloped convention/banquet marketDeveloped trace system for leads, contracts, functionsEnhanced the existing relationship.

Fontana, NC

Hired and trained new sales staffDeveloped a brochure for general tourism and senior toursWorked with Recreation and the Marina to develop group activities for the villageDeveloped/accounted for marketing plan and budgetDeveloped/presented/accomplished plan to become a year-round facility

Asheville, NC

Determined/executed marketing plans and supervised $1.6 million tourism budget to solicit national conventions/general tourism for AshevilleOrganized/set-up/manned trade show booths, followed up with contactsPresented to local clubs and organizations on tourism effectivenessPlanned/executed all Convention Bureau sales blitzes/tripsArranged complimentary.

Asheville, NC

Developed tourist activities for planners of booked conventions in AshevilleSecured corporate sponsorship and donations for convention plannersDeveloped convention services budget for promotions and marketingOrganized/scheduled support staff and volunteers to facilitate activities

Asheville, NC

Front Office ManagerReservations ManagerBanquet CaptainPayroll Manager/Personnel/Accounts Payable

Business Administration

Graduated