Maintain and develop client-business relationships. Serve as liaison between the company and its clients, ensuring excellent customer service and client satisfaction. Manage client relationships, training new clients, as well as develop and deliver creative solutions for existing clients.

Direct the development, implementation and coordination of policies and programs covering employment, wage and salary management, organizational development, employee relations, recruitment, orientation and training, safety and health, benefits administration and employee services. Originate human resources policies and practices that provide a balanced program throughout all departments of the organization.

I LOVE what I do. The experience I've gained and the relationships I've formed have changed my life for the better.

Responsible for development of planning, and general administration for the firm’s Irvine office, acting in concert with the Firm on a regional basis. Led and directed all practice and business support functions and ensured first-rate service in finance, marketing, human resources, operations, and technology functions. Provided leadership and direction to marketing, human resources, information technology, library, records management, facilities, and office administration functions. Updated… Show more Responsible for development of planning, and general administration for the firm’s Irvine office, acting in concert with the Firm on a regional basis. Led and directed all practice and business support functions and ensured first-rate service in finance, marketing, human resources, operations, and technology functions. Provided leadership and direction to marketing, human resources, information technology, library, records management, facilities, and office administration functions. Updated the Managing Partner and the partnership with proactive advice regarding these functions as appropriate to achieve strategic objectives. Show less

Human Resources: Responsible for recruiting, hiring, orientation and training, and transfers for 60+ attorneys and staff in Los Angeles office. Responsible for deployment and supervision, performance appraisal, compensation recommendations, promotions, counseling, discipline, and terminations for all office staff. Arranged temporary employment and overflow coverage. Financial: Assisted in the preparation of the branch office operating expense budget and monitor expenses on a monthly… Show more Human Resources: Responsible for recruiting, hiring, orientation and training, and transfers for 60+ attorneys and staff in Los Angeles office. Responsible for deployment and supervision, performance appraisal, compensation recommendations, promotions, counseling, discipline, and terminations for all office staff. Arranged temporary employment and overflow coverage. Financial: Assisted in the preparation of the branch office operating expense budget and monitor expenses on a monthly basis. Approved branch expenditures, performed branch banking, and supervised branch accounts payable and receivable. Maintained close communications with the head office on budget, payroll, insurance, billings and cash management.Services, Facilities and Technical: Oversaw personnel responsible for information technology, telecommunications, purchasing, space planning, mail, library, audio visual, and any special needs/services. Was responsible for all entertainment, social and business development events and special functions. Liaisoned with Building Management on security, maintenance, signage, etc. Assigned office space, assessed office and equipment needs, supervised inventory, repairs and maintenance. Acquisition of Intellectual Property Practice Group: Participated in negotiations regarding support staff, facilities, information technology, records, services and improvements. Interviewed attorneys and staff and coordinated with head office. Led communication with staff, vendors, contractors, placement offices, and former law firm management. Planned and implemented office move and all other transition activities, including record integration. Worked with architect/designer to design build out of several floors. Oversaw daily operations, including human resources, finance, services, facilities and technical. Show less

Started as Xerox tech, then was trained on switchboard. Promoted to Receptionist and Telecommunications, where I helped to change out our communications system. Moved into Records Coordinator position and created the Records department. Was promoted to Records Manager.