Debi Henne Email & Phone Number

Grasonville, Maryland, United States

• Organize/Establish office operations and procedures to maximize coordination of staff and efficiency. • Assist with the management of accounting to include A/P, A/R, deposits, reconciliations, check runs, and liaising between vendors, subcontractors, and other external partners.• Receive incoming telephone calls, messages, mail and packages to the office and direct them to the appropriate personnel in a courteous and customer-oriented manner while maintain meticulous records. • Manage entering, tracking, recording, scheduling and follow-up of warranty service calls and requests within BuildTopia & BuilderTrend.• Maintain accurate records and files for current and historical sales, project management, project development and business filings.• Maintains knowledge of the company’s values and strategic plans and supports the development of written corporate policies.• Works closely with the company’s leadership team to prioritize and improve processes throughout the business process, including follow-up and task management.• Write professional correspondence, both written and electronic, for internal and external communications.• Compose/Modify contracts, addendums and send for signatures via DocuSign.• Assist with the administration of company database/software including the composition and publishing of professional reports.• Assists with research related to project development/sales using all available resources, including local government and regional regulations.• Provide general support to visitors, customers, and callers.• Maintain office management (supplies, repairs, activities, scheduling of service).

Easton, Maryland, United States

• Advise clients on market conditions, prices, mortgages, legal requirements and related matters.• Perform comparative market analysis reports for clients to assist in determining appropriate marketvalue.• Multiple Listing Service database experience utilized to research properties, title search, tax records,etc.• Contract management software knowledge to prepare process contracts, offers, leases, etc.• Present purchase offers to sellers/buyers for consideration.• Perform intermediary duties in negotiations between buyers and sellers.• Advise prospective home buyers as to the suitability and value of homes considered for purchase.• Promote sales of properties through advertisements, open houses, and participation in multiple listingservices.• Utilize CRM to market services, send emails, texts and mailers on a daily, weekly and monthly basis.• Confer with escrow companies, lenders, home inspectors and pest control operators to ensure thatterms and conditions of purchase agreements are met before closing dates.• Display commercial, industrial, agricultural and residential properties to clients and explain theirfeatures.

Stevensville, Maryland, United States

• Collect, post and manage patient account payments, and prepare and submit claim forms to insurancecompanies and other third-party payers.• Provide & enter all intake forms into Simple Practice EHR/database.• Perform insurance verification, pre-certification, and pre-authorization.• Verify patient insurance information is entered correctly and train staff on coding as necessary toimprove accuracy• Investigate and appeal denied/rejected claims.• Enter procedure and diagnosis codes and requisite patient information into billing software tostreamline invoicing and account management; added modifiers, verified diagnosis, and coded narrativediagnosis.• Meet monthly with the therapists and staff to discuss and resolve reimbursement issues or billingobstacles.• Make necessary arrangements for medical records requests, completion of additional informationrequests, etc. as requested by insurance companies.• Utilize monthly aging accounts receivable reports to follow up on unpaid claims over 30 days.• Respond to staff and client inquiries regarding CPT and diagnosis codes.• Verify completeness and accuracy of all claims prior to submission.• Interpret insurance explanation of benefits• Respond to inquiries from insurance companies, patients and providers.• Simple Practice EHR system/software• Part-Time/Fully remote (6-10 hours per week)

Stevensville, Md

• Act as liaison by maintaining open lines of communication among owner and staff. Consulting withvarious vendors and external support representatives.• Responsible for daily, weekly, and monthly account activities including timely and accurate accountspayable, accounts receivable, payroll, bank reconciliation of all accounts, cash receipts, disbursements,invoicing, and preparation of daily bank deposits.• Establish and maintain Human Resource-Related functions, employee files, reflecting salaries, timeand attendance, employee benefits, deductions, garnishments, W-2 withholdings, etc.• Responsible for recruiting, selecting, orienting and training new employees; maintain current stafffor maximum job performance with coaching, counseling, and disciplining employees when necessary.• Prepare employee appraisals and evaluate adequate staffing based on workflow.• Accountable for preparation and delivery of month-end & year-end closings and financial reportingactivities to corporate accountant.• Responsible for contractual agreements for the operation of the company, updates, renewals,negotiations and payment schedules.• Maintain and manage QuickBooks to include entering estimates, invoices, vendor invoices, processingpayments, accounts payables/receivables, and generating weekly, monthly, quarterly and annualreports.• Maintain office services by creating and organizing office operations and procedures, includingpreparation of payroll, controlling correspondence, monitor/approve supply requisitions, and equipmentprocurement.• Create and maintain highly effective organization and filing system, resulting in easy access to criticalinformation to streamline office functionality.

Performs moderately complex administrative and/or clerical functions such as, word processing and report generation.Handles moderately complex confidential material relevant to company operations.Monitors the movement of un-cleared cable plant personnel as they perform their job duties inside secure customer spaces.Ensures the secure areas remain uncompromised and the un-cleared personnel do not view or come into contact with sensitive information or systems as they accomplish their tasks.Applies knowledge of customer processes, procedures, policies and practices associated with un-cleared personnel working within cleared areas.Documents and completes incident reports as required.

Escort/supervise un-cleared personnel in secure areas at multiple buildings located at the National Security AgencyFollow necessary procedures to access secured areas to include contacting the security communications office to disarm doors, etc. Protect secured SCIF areas at the National Security AgencyReport suspicious behavior of un-cleared personnelResponsible for the care, custody and movement of un-cleared personnel in secured areas.

Stevensville, Md

Waited tables, accepted food/drink orders and delivered items in a timely mannerCleaned tables and performed side work, which consisted of restocking and cleaning the server line

Annapolis, Md

Receives, screens and routes telephone calls to appropriate individuals and/or departments and assists walk-in visitors.Maintains a wide variety of computerized and manual files, records, and related information for the purpose of documenting activities, ensuring up-to-date reference trail, and providing materials and reliable resource information.Receives, sorts, reads, and distributes mail; marks important sections of correspondence for attention of the Department Head or other personnel; attaches background information and previous correspondence to incoming mail; prepares materials for mailing as needed.Answers inquiries from departments, to public, vendors and other government entities and provides appropriate information as required.Assist with preparing a wide variety of documents including agendas, minutes, reports, forms, invoices, requisitions, receipts, letters, memos and purchase orders, etc.Reviews finished work for clerical accuracy, completeness and compliance to established standards.Orders supplies, materials and services as necessary.Schedules carious activities (meetings, workshops, appointments, projects, etc.) for the purpose of completing activity within established time parameters and conforming to guidelines.Performs other clerical tasks and related work as required.

Centreville, Md

Responsible for answering incoming calls and emails from customers requesting services on their PC’s and/or servers.Responsible for entering service tickets into database by priority (Gold, Silver or Bronze).Responsible for scheduling and dispatching service technicians .Manage office in the absence of senior personnel.Coordinated mail and equipment deliveries via FEDEX, UPS and DHL.Processed payments for service via credit card, cash and checks.Correlated and filed customer service agreements.Responsible for entering customer information and creating new customer accounts using Auto Task Customer Database Software.Maintained inventory of supplies and equipment.Order and purchase supplies.Receive, screen and route calls to appropriate individuals and/or departments and assists walk-in customers.

High School Diploma

Business Administration And Management