Deborah Joyce Email and Phone Number
Deborah Joyce work email
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Deborah Joyce personal email
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Highly organized, detail-oriented and adept at finding innovative solutions to challenges. Skilled at managing multiple projects, staying cool under pressure and working with diverse customers and staff. Proven track record of providing outstanding customer service, meeting strict deadlines and exceeding expectations. Passionate about technology, with a keen eye for detail and up-to-date industry knowledge. Ready to drive innovative projects to improve customer experience and achieve corporate objectives.
Paychex
View- Website:
- paychex.com
- Employees:
- 14785
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Implementation Project ManagerPaychex Jun 2023 - PresentNew York, United StatesActs as the primary contact for the client during the project implementation process to ensure client needs are met, expectations and deadlines are set, tasks are completed, and end-user documentation is provided. Responsible for managing communications/meetings with internal teams, creating and managing an implementation timeline, managing changes in project scope and risks, providing status updates to Implementation Supervisor and Sales, and transitioning the client to the Ongoing Support Team.
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Client Migration Project ManagerPaychex Dec 2017 - Jun 2023Beacon, New York, United StatesOversees client migrations, sets expectations, establishes partnerships with internal teams, creates timelines, conducts training, manages communications, tracks project scope/risks, and ensures migration completion. Participates in cross-functional teams and special projects in order to meet aggressive service levels and/or client requirements.
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Migration Analyst (Temporary Project)Paychex Oct 2022 - May 2023Beacon, New York, United StatesEngage current clients on legacy products to facilitate smooth transition to Paychex Flex; analyze client needs, review accounts for any flags, provide notes and paperwork to implementation team; identify ancillary opportunities, partner with sales to increase revenue and demo new products for clients.
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Upgrade CoordinatorPaychex Feb 2017 - Nov 2017Fishkill, New YorkAssists clients transition to new products, providing technical support and instructions. Ensures products and applications are functioning properly. Researches and resolves client issues promptly. Runs data integrity reports and creates/maintains positive relationships with clients, partners, and stakeholders. Helps with ENS coding, state setup, cancellations, and deletions.
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Implementation SpecialistPaychex Oct 2015 - Feb 2017Fishkill, New YorkSet up, train and implement new clients; provide technical support and client service to ensure product is used to its full capabilities; utilize web-based tools and execute data integrity reports; troubleshoot client implementation issues; answer client service team questions; participate in department projects and initiatives; conduct client training.
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Major Market Services - Customer Service RepresentativePaychex Dec 2014 - Oct 2015Fishkill, NyResponds to client phone calls to provide professional and personalized customer service; resolves client questions and issues, including payroll and tax-related matters, product inquiries, and system issues; provides client training; ensures ongoing client satisfaction; maintains knowledge of changes in system, trends in PC industry, and wage/tax law; establishes and maintains positive relationships with clients; conducts client training sessions.
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Senior Online Support SpecialistPaychex Mar 2007 - Dec 2014Fishkill, NyMaintains base of payroll clients; trains and supports clients; keys necessary payroll data; provides quality client service; maintains knowledge of payroll system; corresponds with tax agencies; maintains client files; researches and resolves client/system issues; mentors and trains new employees.
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Designer'S AssistantStevenson 2005 - 2006New York, United StatesInitiates and coordinates orders, schedules and deliveries. Developed spreadsheets to calculate and organize customers purchase orders. Coordinates orders, schedules, and deliveries. Maintains customer service with vendors. Worked with dispatch and warehouse associates to ensure timely deliveries. Developed new office documents. -
Distribution Assistant SupervisorGap Inc. 2000 - 2005Fishkill, New York, United StatesSupervises and manages department; determines and maintains quality and production goals. Coaches, mentors and trains staff. Develops strategies to boost team morale and productivity. Communicates company objectives and provided feedback. Analyzes labor needs and allocate resources. Conducts interviews and organize new hire training.
Deborah Joyce Skills
Deborah Joyce Education Details
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Human Resource Management -
Liberal Arts
Frequently Asked Questions about Deborah Joyce
What company does Deborah Joyce work for?
Deborah Joyce works for Paychex
What is Deborah Joyce's role at the current company?
Deborah Joyce's current role is Enterprise Implementation Project Manager.
What is Deborah Joyce's email address?
Deborah Joyce's email address is de****@****ail.com
What schools did Deborah Joyce attend?
Deborah Joyce attended University Of Phoenix, Dutchess Community College.
What skills is Deborah Joyce known for?
Deborah Joyce has skills like Team Building, Customer Service, Management, Powerpoint, Outlook, Microsoft Excel, Payroll, Leadership, Training, Human Resources, Microsoft Word, Sales.
Who are Deborah Joyce's colleagues?
Deborah Joyce's colleagues are Asad Rajpoot Asadrajpoot, Shonna Brown, Hunter Clancy, Kelsey Cupples, Rachid Mourid, Shaun Mcsweeney, Vijayvitthal Ayachit.
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