I am an accomplished professional with over 20 years of extensive experience specializing in Human Resources, Operations, and Administration. Throughout my career, I have consistently demonstrated strong leadership in Human Resources Management, successfully navigating the complexities of both established organizations and start-ups. I have a proven track record of establishing and scaling HR infrastructures, effectively supporting organizational growth from inception to over 200 employees worldwide.My expertise includes developing and implementing strategic HR initiatives that align with business objectives, driving operational excellence, and fostering a productive and inclusive workplace culture. I have successfully managed recruitment and onboarding processes, employee relations, performance management, benefits administration, and compliance with employment laws and regulations. My innovative and efficient solutions have consistently improved operational efficiency and employee satisfaction.Additionally, I have extensive experience in overseeing administrative functions, including facilities management, payroll operations, and event planning. My ability to manage multiple responsibilities and lead cross-functional teams has been instrumental in achieving organizational goals and enhancing overall performance. I am committed to continuous improvement and excellence in all aspects of Human Resources, Operations, and Administration, making me a valuable asset to any organization seeking to optimize its workforce and operational processes.
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Office Manager (Emphasis On Hr, Operations, Payroll And Administration)ChildrenβS Center Of Clackamas County Jan 2020 - Dec 2023Oregon City, Oregon, United StatesAs a private non-profit Children's Advocacy Center, we specialize in providing impartial, child-centered evaluations for cases of abuse and neglect.Played a crucial role in developing infrastructures for Human Resources, Operations, Payroll, and Administration. I actively contributed to the culture committee, EcoTeam, and wellness initiatives, while also ensuring safety and fostering overall staff engagement through team-building activities and other initiatives. Additionally, I successfully managed two staff relocations and a significant remodel project. By liaising with department heads, I ensured the delivery of exceptional customer service. I am a collaborative team player who thrives on working with others to create innovative, enjoyable, and inclusive projects.
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Hr ManagerScenic Fruit Company Apr 2014 - Oct 2018Gresham, OrAs a multigenerational, family-owned, and operated berry processor with a legacy spanning over 80 years, we take pride in our deep-rooted commitment to quality and tradition.In my role, I manage the Human Resources Department with a strategic and hands-on approach, partnering with leaders to support and execute various human resource programs and initiatives. I am directly responsible for the comprehensive administration, coordination, and execution of all operational human resources functions. This includes overseeing employee relations, performance management, benefits administration, recruitment, and retention efforts. Notably, I lead the ramp-up of our workforce from a core team of 60 to 250 seasonal employees in less than one month.Additionally, I handle new employee orientation and onboarding, ensure compliance with EEO and new hire reporting requirements, and coordinate company events. As a direct supervisor of four staff members, I strive to foster a supportive and productive work environment. My role is integral to maintaining the operational efficiency and overall success of our human resources functions.
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Office/Hr ManagerSol Republic Jul 2011 - Jan 2013Wilsonville, OrLed and managed office management, HR infrastructure, and facilities for two locations (Oregon and California), overseeing staff growth from 10 to over 70 employees within 1.5 years and supervising a team of three staff members. Implemented and managed processes and procedures for payroll administration, accounts payable, staffing, benefits, compensation, new hire orientation, onboarding, performance management, employee relations, workerβs compensation, and ensured compliance with federal, state, and local regulations. Additionally, responsible for managing the employee handbook and PTO policy. Achieved a zero percent increase in health care renewal premiums through demographic analysis and market studies. Administered, directed, and reviewed employee benefit programs, with experience in negotiating pricing and underwriting practices with insurance carriers. Managed operational responsibilities, including space planning, telecommunications, IT, security, tenant improvements, office equipment efficiencies, procurement of furnishings, and vendor negotiations. Initiated and executed cost containment strategies, resulting in cost-effective, high-quality upgrades for facility needs and expansion.
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Director, Human Resources And OperationsCca Jan 2008 - Apr 2011Portland, OrI developed and established the initial HR infrastructure for the organization, providing strategic guidance to executives on human resource planning, benefit design and administration, compliance with employment practices, recruitment and selection systems, performance management, compensation systems, employee relations, workerβs compensation, temporary staffing solutions, and payroll administration. In addition to overseeing telecommunications and technology systems and managing vendor relationships, I also provided professional support to the Development and Programs Department. I directly supervised a team of three staff members.Furthermore, I enhanced the organization's benefit package and employee satisfaction by introducing three new benefits at no additional cost. I conducted competitive compensation benchmarking and integrated findings into the organizationβs inaugural formal annual performance review and merit increase cycle. I achieved a 30% reduction in telecommunications costs and a 28% decrease in leased equipment expenses.To streamline operations, I implemented an electronic time and attendance system, resulting in improved productivity, enhanced attendance tracking, and reduced payroll processing time. Additionally, I introduced a new PTO system that reduced annual employee time off by 2 days per employee, and developed HR policies that clarified benefits, expectations, and practices, thereby eliminating carryover costs for the organization.Lastly, I successfully negotiated IT software acquisition, securing a $25K fair market value for only $1K expenditure by the organization.
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Human Resources Business PartnerPlanar Systems Sep 2006 - May 2007Hillsboro, OrIn September 2006, Planar acquired Clarity Visual Systems, establishing itself as a global leader in specialty display systems across industrial, medical, commercial, and consumer markets, boasting a workforce of over 600 employees worldwide and generating revenues exceeding $212 million.In my role, I provided comprehensive HR consultation to Planar Business Units, functional leaders, and staff. This included supporting initiatives crucial to team development and retention, such as employee development, recruiting, performance management, compensation, benefits, and other business strategies.I served as the point person for organizational change, overseeing HR policies, benefits, and cultural integration efforts during the merger of Planar and Clarity. This involved facilitating a cohesive work environment and helping Planar management understand the concerns and impacts of integrating Clarity employees.Additionally, I led recruiting efforts, managing the end-to-end recruitment process to attract top talent aligned with Planarβs strategic goals and operational needs. I also provided coaching and counseling to management and individual contributors, offering proactive support on communication, problem-solving, hiring practices, performance management, employee relations, recognition programs, benefits administration, and company policies.Furthermore, I actively promoted employee development through coaching sessions and utilizing performance management systems, while identifying formal and informal training opportunities to enhance skills and career growth.Lastly, I collaborated with senior management to define and foster a culture of community involvement within the company, ensuring alignment with the companyβs strategic direction and values. -
Human Resources ManagerClarity Visual Systems, Inc. Jan 1995 - Sep 2006Wilsonville, OrClarity, a leading global provider of high-resolution digital display systems with over 220 employees and revenues exceeding $65 million, expanded its footprint through the acquisition of three companies over an 11-year period.In my capacity, I orchestrated the planning, development, implementation, administration, and budgeting of comprehensive human resources functions. This encompassed strategic areas such as recruiting, compensation, benefits, training and development, performance management, employee relations, organizational development, HRIS management, intranet oversight, and events planning. Directly overseeing a team of two staff members, I played a pivotal role in establishing and managing a start-up HR department tailored to bolster organizational growth and operational efficiency.Among my notable achievements:Secured a $70K grant in collaboration with the Workforce Investment Council and Clackamas Community College to fund leadership training initiatives company-wide.Spearheaded the evaluation, negotiation, and successful implementation of an automated system for online benefits enrollment and HRIS, resulting in a 20% reduction in administrative workload and improved operational efficiencies.Guided Clarity's participation in the prestigious "100 Best Companies to Work For in Oregon" survey, achieving consistent rankings within the Top 50 over four consecutive years.Co-facilitated a specialized supervisory training program aimed at equipping first-time managers with essential leadership skills and strategies to enhance team performance.Introduced impactful employee recognition programs including "Employee of the Month/Year" accolades and referral bonuses, significantly enhancing employee morale and retention rates.Initiated and managed community engagement programs that provided staff with opportunities to actively contribute to charitable causes, thereby fostering a culture of compassion and increasing overall employee satisfaction.
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Office Manager (Promoted To Human Resources Manager)Clarity Visual Systems Jan 1995 - Jan 2000Wilsonville, OrIn my role, I assumed responsibility for managing and executing a wide range of critical office support functions essential to the smooth operation of the organization. This encompassed overseeing human resources operations, including recruitment, employee relations, and benefit administration, as well as handling purchasing processes to ensure optimal procurement and cost efficiency.I also managed payroll operations to guarantee timely and accurate compensation for employees, facilitated marketing initiatives to promote the organization's brand and products, and oversaw facilities management to maintain a conducive work environment. Additionally, I orchestrated office moves and expansions, ensuring seamless transitions and operational continuity.Network administration and telecommunications management were also within my purview, ensuring robust connectivity and communication systems. I coordinated shipping logistics to facilitate efficient product distribution and managed safety protocols to maintain a secure workplace environment.Moreover, I played a key role in event planning, organizing and executing various corporate events and functions. Throughout these responsibilities, I provided comprehensive administrative support, ensuring the smooth operation of daily office activities and supporting the needs of senior management and staff.Directly supervising a dedicated staff member, I ensured cohesive teamwork and efficient delivery of services, contributing to the overall effectiveness and success of the organization's operations.
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