Deborah Marshall Email & Phone Number

I am a retired systems Engineer

• Architect, build and maintain Windows based infrastructure of physical and virtual machines with an emphasis on Exchange 2010, SharePoint 2013, 2010 and 2007, SQL Server 2005, 2008 and 2012, Web Servers, DPM, DNS, and Active Directory which includes patching, performance monitoring and tuning. • Provision storage for VM environment, physical machines, cluster and load balanced machines• Developed server build standards• Developed AD and SharePoint security model• Architected application/server test environment• Architected SharePoint 2013 Test and Production Environment using Server 2012 and SQL 2012• Deployed Cisco IronPort Email Encryption

• Designed Exchange 2007 email with Unified Message environment• Supported the Microsoft Live Communication server for instant messaging• Developed and executed the Exchange 2003 to Exchange 2007 email migration plan for over 10,000 mailboxes• Designed, installed and administered the Exchange 2003 email environment for over 10,000 mailboxes • Installed, updated and administered the BlackBerry environment for over 1,700 users• Developed install documentation and disaster recovery documentation for the BlackBerry environment• Designed, installed and administered the SharePoint 2007 environment for over 10,000 users• Designed, installed and administered SQL Reporting Services environment• Develop new ideas and processes to take advantage of the Microsoft platform• Updated and maintained FileNet Document Imaging System on an UNIX server with Oracle databases • Administered the Business Objects Reporting System with an Oracle database and a Microsoft backend server• Installed, documented and administered Microsoft Distributed File System environment• Developed documentation for all processes so that tasks could be performed second level support personnel off hours overseas. • Installed servers to support Web Infrastructure• Maintained security to all HIPAA data on file shares

Was contract work at Steelcase until April 2002 when I became a full-time Steelcase Employee

• Installed, implemented and supported AWD (Automated Work Distributor) from DST systems• Installed, implemented and migrated AWD system to FileNet Document Imaging System• Supported FileNet Document Imaging System• Set up and designed training classes on both imaging systems• Developed COBOL applications

• Managed several different areas within Customer Service Department using a lead by example style• Reduced employee absenteeism by creating a positive work atmosphere • Created/Developed New Service Unit• Created processing procedures for department standardization for improved productivity• Implemented processing application that reduced work force in one unit by 50%• Developed career paths for employees