Loves technology and always tries to express passion for it by exploring different branches of it. Wants to be Youtuber for a pretty long time and just had a little start-up. Here I am sharing my ideas technical ideas along with the different projects. Your support will encourage a lot.Channel link: https://www.youtube.com/watch?v=KfQDzyhBRfM&t=182s

In my role as an Administrative IT Assistant at Team Hector, I diagnosed and resolved hardware, software, and network issues, ensuring seamless daily operations across departments. I maintained detailed IT asset records, generated system performance reports, and documented support requests, which led to a 30% reduction in system downtime through timely issue resolution. Serving as a liaison between IT and other departments, I streamlined communication with external vendors and provided technical support that elevated our IT support satisfaction by 40%. Additionally, I upheld strict data security measures, contributing to full compliance with regulatory standards. My efforts in managing software licenses, equipment inventory, and procurement processes not only optimized IT resources but also saved the organization 15% in IT procurement costs. This role sharpened my skills in troubleshooting, data security, and cross-departmental coordination, laying a solid foundation for my career in IT.