Debolina Goswami Email & Phone Number

Washington Dc-Baltimore Area

Washington D.C. Metro Area

Responsible for daily operations of three oncology departments – Hematology Oncology clinic, multispecialty surgical oncology clinics and Infusion Center with average volumes of over 150 patients per day; leading a team of 15 coordinators and medical office assistants; ensuring financial health of Cancer Institute by actively tracking metrics, analyzing variances, appealing charge denials and implementing corrective action plans• Led the Lung Cancer Screening and Lung Nodule Program as its Business Manager by collaborating with clinical and administrative leadership to design, build and grow the program, with over 350 new patients screened, 9 lung cancers and 2 renal cancers diagnosed, over 70 referred to other specialties and over $1M in gross revenue (direct and downstream) in its first year of operation• Enhanced the facility billing process for Medical Oncology with the goal of improving documentation, increasing accuracy, and growing gross charges by estimated $1M annually• Engaged LabCorp leadership to finalize a genetic counselling service agreement and implement referral process for improved access to precision medicine for oncology patients • Member of core team planning for a multimillion dollar renovation of Cancer Institute first floor with the goal of maintaining volumes in clinical areas and minimizing disruptions to normal operations

Washington, District Of Columbia

Served as a member of the President’s Council and provided project management support to senior leadership • Created business plans for ‘Lung Cancer Screening and Lung Nodule Program’, ‘CardioOncology Program’ and ‘Adult Congenital Heart Disease Clinic’ through collaborations with departmental leadership• Used Lean-Six Sigma tools to map the current Bedside Medication Delivery Process Flow with the goal of improving the turn-around time and increasing prescriptions deliveries per day • Monitored Associate Suggestion Online Portal to facilitate projects such as organizing the first Job Swap Day across 10 departments to foster better teamwork and appreciation for the care delivery process • Spearheaded the Administrative Resident recruitment process to select one candidate among over 150 applicants and redesigned the current website to enable standardization across system• Successfully obtained hospital licenses from Department of Health and American Hospital Association and complied with Meaningful Use requirements by completing regulatory procedures• Completed application for Health Equality Index Survey 2017 resulting in an improvement of score from 65 in 2016 to 90 in 2017, leading to ‘Top Performer’ designation for the hospital • Created tableau dashboards and conducted educational sessions for Patient Experience department and Environment of Care Committee to effectively track performance metrics of efficiency and productivity • Conducted industry best practices research and feasibility analysis of value-based physician compensation models and transition from productivity-based models • Created dashboards for all MWHC ambulatory clinics for senior leadership to continually monitor changes in payor-mix distribution among patients after changes to DC’s official Medicaid insurance providers

Ann Arbor

• Employing Lean Six-Sigma tools to quantify productivity and modify job descriptions of employees of the Department of Radiology post-renovation of Health IT system.

Cleveland/Akron, Ohio Area

• Mapped the current architecture, participated in the designing of the new expanded platform, and built the new architecture for the integrated Salesforce portal for Global Health Center.• Conducted surveys across all nursing departments, interviewed Nurse Managers, analyzed collected survey and interview results, designed existing and standard process flows, and participated in creating a standard process for Onboarding and Tracking Pilot conducted to increase employee satisfaction, retention rates, and increase efficiency among caregivers.• As a member of core organizing committee, participated in planning, and execution of the CC Global Solutions Summit II in order to increase patient referrals and further organization's mission and vision.• Designed process flow for International Patient Appointments.• Designed process flow for video consultation of international patients through medical tourism company.• Conducted country atmospheric to predict opportunities and challenges for the enterprise in Taiwan.• Designed marketing brochure in order to raise awareness about education offerings available to International physicians and administrators.• Collected information and created script for Multilingual Cleveland Clinic Executive Digital Tour.• Coordinated planning and management for the 1st Annual Advances in Pediatric and Congenital Heart Care, and for the Kym Seller's Foundation Fund Raiser.

Ann Arbor, Michigan

• Audited multiple employee folders at 140 University of Michigan Health System Ambulatory Care Unit (ACU) to ensure compliance with standards in preparation of The Joint Commission inspection.• Interviewed managers to assess opportunities for improvement, analyzed collected data to make recommendations during final presentation to project employer.

New Delhi, India

• Conducted independent research under the guidance of Dr. Abhinav Grover, based on QSAR modeling and molecular docking technology, to identify two suitable compounds with anti-proliferative activities against Human Glioblastoma Multiforme.• Achieved first authorship of the resulting paper entitled, “GQSAR Modeling and Combinatorial library generation of 4-phenylquinazoline-2-carboxamide derivatives as Antiproliferative Agents in Human Glioblastoma Tumors”, published and presented at the 15th Asia Pacific Bioinformatics Conference, China, 2017.

Kolkata, India

• Completed six-week training and assisted in the various diagnostic and prognostic techniques used for the cytogenetic and molecular genetic analysis of Hematological Malignancy, under the guidance of Dr. Mayur Parihar.

Hyderabad, India

• Completed 45 days training program on DNA Forensics and the various laboratory and crime scene investigation techniques used.• Completed a project on the use of DNA Fingerprinting technology in Forensic Science.

Bangalore, India

• Completed a Diploma course in Advance Training in Molecular Biology and Recombinant DNA Technology.

Master Of Health Services Administration, Global Health Management And Policy, 3.679/4.00

Activities and Societies: • President and Founder, Organization in Aid of SPH International Students (2016 - 2017) • 1st year.

Bachelor Of Technology, Biotechnology, 3.76/4.00

Activities and Societies: • Unleashed - Literary club • theaTORS - English Dramatics Society • Zehen - Music club • Regular writer.