Associate Manager, Innovation Communication
Dallas, Tx
Managed communication strategy and tools for sharing information from the central Food Innovation and Technology team, and amongst fourteen international markets.• Project management and supervision of development team (internal and contractors) for proprietary database applications serving worldwide users. Conducted user needs assessment, created detailed project scope of work, objectives and SLA, planned step/phase development within an Agile paradigm (flexible and reactive to changes), implementation, testing, rollout, response to feedback, and quality control measures.• Achieved consistent execution of deliverables on-time and within budget.• In-house software applications initiated, managed independently and delivered include: Collaborative online environments for executing the Development Process worldwide for Engineering Team; (Food) Product Development Teams; and Quality Assurance Teams. Additionally, contributed to management, and design of Supplier Management Website to support Quality Assurance data collection (including extensive database architecture and complex reporting features); and customized internal social media application.• Designed and delivered training (leader-led, e-learning, written guides) to support optimal success of systems. Applied concepts of adult learning to increase engagement and retention. • Facilitated creative ideation sessions (including week-long intensives) for Food Innovation product development teams.• Maintained relationships with stakeholders, including in-market teams around the globe through international travel, off-hour conference calls, and internal social media. Demonstrated 'soft skills' of cultural competency, team building, conflict resolution, and professional decorum in diverse political and social situations.• Designed and conducted multi-day team building events to increase collaboration, raise morale and commitment to vision, and generate positive momentum toward goals.
