We provide a range of business support services all from basic book-keeping to CFO services, Business advisory and development, EU funding and investment management delivered through cloud based technologies, and acessible from all platforms.

- The establishing of a Business Process Improvement Unit tasked to provide structure to above initiatives and also perform ad hoc process reviews for various activities, using ISO standards. - Representing the Civil Aviation Directorate at Bi-lateral meetings with EuroControl (Brussels), for the establishment of airspace and terminal charges for aviation operators.- Introducing and Managing the Non-Conformance Register allowing top management visibility on any variance to established policies, procedures and agreed corrective or preventative action plans- Managing the risk of the entity through a risk assessment exercise to ensure level of risk and mitigation in place is clearly understood throughout the organisation and risk is adequately managed- The re-engineering of the procurement function to allow the authority to take advantage of the centralised bulk buying rates and to ensure all procurement takes place within established procedures and budget parameters- Finalised the three year TM business plan and created dashboards and KPIs for monitoring performance and management of variances- Effective development of corporate governance mechanisms and overseeing the development, monitoring and evaluation of a range of corporate policies, after a thorough understanding of the diverse legacy entities’ cultures being merged and with an eye for establishing “a new way of doing things”- Leading an authority-wide task force for transforming the authority into a customer focused entity- Management of the organisation structure and recruitment plan to ensure the entity is well positioned to act as a proper regulator, never too far from operators on the ground, and equipped to attract the best and most suitable candidates to deliver its remit.- Creating revenue generating initiatives that decreased dependence of the authority on government subsidies and starting the process of moving the authority to an Activity Based Costing accounting system

Leading and reviewing major strategic initiatives including:- Alliances with key Sport and Major Event content providers and distributors- Co-ordinating EBU members’ services and establishing a fair charge-out system- Alliances with members and non-members in key locations to ensure adequate news coverage- Acquisition of major digital systems according to the strategic technical plan- Introduction of a management information system to ensure strategy is properly monitored and any variances flagged and EBU members kept updated on performance

- Managing the company following a major restructuring exercise, that included the laying off of more than 50% of the work-force - Transforming a government entity, chronically dependent on government funding to one with independent financial foundations in a competitive market- Identifying and recruiting the key members of a new Senior Management Team that could manage the company in the new “Swim or Sink” environment- Establishing key work practices and a performance oriented work mentality- Introducing a value-for-money approach that was successfully instilled as the culture of the company - Launched a new company image following a re-branding exercise that embodied the new culture of the organisation- Doubling of commercial revenue in a volatile advertising market- Negotiating financially viable programming schedules while delivering public service content. All our discussions with prospective producers centred on delivering public service or educational content in popular media vehicles- Increasing audience shares for all media vehicles and securing market leader status in the television sector- Launching Magic Radio and establishing it as a major source of revenue for PBS and attracting a new market for our television audiences through cross-media advertising- Creating a small countries lobby within the European Broadcasting Union (EBU) to ensure small countries’ voice is heard- Successfully negotiating the media rights for the 2010 World Cup and the 2012 European Nations Cup within financially feasible parameters - Successfully integrating the Malta Song for Europe contest within PBS- Establishing links with producers that allowed a winning formula of the implementation of foreign formats by local producers- Successfully negotiated the workers’ collective agreement within the parameters of the business plan