Débora Ferrari work email
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Gerente de produto | Empreendedora | Startup Founder | Healthtech | Produto | Customer Experience
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Product & PartnerDoutor123 Feb 2022 - Oct 2024São Paulo, BrazilLeading the product division both operationally and strategically, I spearheaded the transformation and reinvention of products following the successful merger and acquisition with Pilar Saúde. The project involved an in-depth analysis of solutions, defining infrastructure, language, and product architecture, database migration, among various challenges linked to the fusion of technologies. Leveraging the teams' technological expertise and entrepreneurial spirit, I led the product through discovery, ideation, requirements gathering, planning, development, testing, launch, and ongoing evolution.Notable accomplishments:- Technological Architecture Transformation: Led the launch of an advanced technological architecture, resulting in a 70% reduction in infrastructure costs, optimizing performance, and positioning us as leaders in efficiency.- Accelerated Product Development: Led and coordinated the development and launch of the new product in just 8 months.- Substantial Revenue Growth: The new product line generated a 31% increase in company revenue, validating the success of strategic initiatives and demonstrating the value delivered to customers and stakeholders. -
Co-Founder & CeoPilar Saúde Dec 2019 - Feb 2022São Paulo, BrazilAs Founder & CEO of PILAR SAÚDE, I led an initiative to establish a shared health database for patients in Brazil. PILAR SAÚDE was designed as a platform where patients could centralize their medical information—symptoms, diagnoses, exam files, and more—giving them control over their healthcare journey and ensuring seamless access for healthcare professionals.Key accomplishments:- Rapid Development and MVP Launch: In response to Covid-19, I led the team in developing a minimal viable product (MVP) in under 4 months, building the foundational PILAR SAÚDE platform amid pandemic constraints.- Iterative Improvement and Market Adaptation: After the MVP launch, we continuously refined the platform based on user feedback. In 2021, we launched a more advanced, market-adaptive version, addressing the evolving needs of users and stakeholders.- Successful M&A Within 2 Years: Within just 2 years, PILAR SAÚDE completed a successful merger, validating our business model's strength and positioning the platform for accelerated growth and expansion in the healthcare market. -
Product ManagerWemobi Apr 2021 - Jan 2022São Paulo, BrazilAs a Product Manager for Grupo JCA, I worked within the e-Bus team (the company's digital and technology division) managing two distinct products: WeMobi and Clube Giro. This role enabled me to strategically guide each product, driving innovation and aligning with Grupo JCA’s digital growth and customer experience goals. - Product Vision and Strategy: For WeMobi, I led the full development of a new app, aligning its vision with company goals and market needs through competitive analysis, clear value propositions, and strategic objectives for growth. For Clube Giro, I focused on enhancing user experience, guiding a redesign based on customer feedback and industry best practices.- Backlog Management and Prioritization: Curated and prioritized backlogs for impactful features, defining user stories and acceptance criteria to address WeMobi's core needs and Clube Giro’s rebranding goals.- Stakeholder Alignment and Communication: Acted as the bridge across teams, regularly updating stakeholders on progress, decisions, and roadmap milestones.- Roadmap Planning and Coordination: Developed individual roadmaps aligned with company strategy, prioritizing incremental WeMobi launches and a seamless Clube Giro rebranding transition.- Testing and Hypothesis Validation: Conducted usability and A/B tests to validate Clube Giro's rebranding, ensuring improvements enhanced user experience.- Release Management and Post-Launch Support: Coordinated release planning, gathered early feedback for WeMobi, and ensured a smooth rebranding transition for Clube Giro. -
Customer Experience And Service Design ConsultantWunderman Thompson Jan 2020 - Jun 2020 -
Customer Experience ConsultantBe Academy Aug 2019 - Nov 2019São Paulo E Região, Brasil -
Customer Experience And Operations ManagerQipu Brasil Dec 2018 - Aug 2019São PauloStrategic management aiming exponential growth;Management and coordination of customer experience and operations teams;Design and monitoring of customer journeys;Insights and project development for continuous improvement;Project Management (squads)KPIs’ development and analysis; Processes development and tools implementations for time and resources optimization;Company and product guidelines definition by insights taken from data analysis. -
Customer Experience CoordinatorQipu Brasil Feb 2017 - Dec 2018São Paulo -
Analista De Marketing DigitalQipu Brasil Aug 2016 - Feb 2017 -
Press AdvisorTamer Comunicação May 2016 - Aug 2016São Paulo E Região, Brasil -
Content InternZarov Marketing Associados Nov 2014 - Apr 2015
Débora Ferrari Skills
Frequently Asked Questions about Débora Ferrari
What is Débora Ferrari's role at the current company?
Débora Ferrari's current role is Gerente de Produtos | Product Lead | Product Operations Manager | PMO | Technical Product Manager | Co-founder Pilar Saúde | CTPO Doutor123.
What is Débora Ferrari's email address?
Débora Ferrari's email address is de****@****ail.com
What schools did Débora Ferrari attend?
Débora Ferrari attended Escola Superior De Propaganda E Marketing, Fiap, Harvardx.
What skills is Débora Ferrari known for?
Débora Ferrari has skills like Seo, Google Adwords, Google Analytics, Facebook Ads, Inbound Marketing, Customer Success.
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