Debora White Email & Phone Number

El Segundo, Ca

Lead and oversee collection efforts of 10 business platforms consisting of entire company customer base. Hire, manage and mentor staff to reach departmental and individual goals so as to improve the Daily Sales Outstanding and maximize cash flow while maintaining excellent customer service. Regularly review and streamline collections and sales processes. Prepare reports to keep upper management abreast of potential bad debt exposure. Coordinate activities between outside collection agencies working closely with legal contacts/lawyers to ensure timely resolution of high risk accounts. Review and approve credit worthiness of potential new business partners. Resolve customer complaints that have escalated beyond the authority of the on-line collector. Ability to multi-task to ensure deadlines are met.

Harbor City, Ca

Dictated all correspondence going to executives and scheduled all appointment for both the President and executives. Handled all business banking transactions and balanced all operating accounts. Maintained and ordered office supplies. Answered all incoming calls on switchboard and set-up dealer appointments. Worked closely with both the President and Vice President on business plans and high priority projects as needed. Prepared monthly reports and updated filing system.

Culver City, Ca

Billed all invoices for Account Executives, as well as invoicing for Federal Express accounts. Maintained and updated filing system. Worked closely with Account Executives and Vice President, in addition to assisting my manager with special assignments as needed.

Torrance, Ca

Investigated claim problems, routing to correct department for resolution. Tracked all incoming customer/dealer complaints. Maintained database of 25,000 dealers. Responded by letter and telephone to customers and dealers. Recommended corrective action to department supervisor based on results from investigation. Provided clerical support for Legal Department. Assisted in field audits and performed training classes. Planned company functions (member of Morale Committee).

Harbor City, Ca

Resolved customer complaints. Maintained departmental production records. Produced productions reports. Researched and rectified contract disputes. Processed and paid claims. Directed customer service calls to appropriate departments.

Torrance, Ca

Resolved customer complaints. Supervised 5 employees. Maintained cash amounts in all registers. Opened, trained and supervised the opening of 3 new stores.