Deborah Schroeder Email & Phone Number

Drove business initiatives for this startup that sped up buyers’ journeys to improve conversions using AI and behavior-based cognitive search and content recommendations to match visitors with content. Analyzed business needs, managed finance and accounting, model creation, management systems, and sales cadence. Structured and negotiated contracts and implemented corporate governance and management system. Led asset purchase acquisition of technology company and merged LLC into C Corp. Hired originally as part-time operations leader, assuming full-time position in less than a year.

Managed portfolio and budget for sales and marketing systems group under CIO’s office, including overseeing talent program for 1600 people, staff performance, administration of salary programs, resource reductions, and review process. Led team of 20 and managed and reported on $200M operating budget.

Assumed accountability for managing team of business analysts quantifying systems and conducting business process integration of transformation initiatives. Spearheaded efforts that resulted in on-time completion of test cycles and improved team performance through execution of interlock framework for project timelines.

Conceptualized and secured approval to introduce new staff operations lead position. Instituted management systems, created executive-level presentations, and launched budgeting process to report on financial performance. Focused on team building via ongoing cadence of communications, facilitating roundtable discussions, all-hands meetings, and executive skip-level meetings to ensure effective communications.

Managed team of project managers focused on process design of early generation eOrdering and online partner incentive tools licensed software. Informed delivery of expanded suite of online tools, including contracts, catalogs, dynamic pricing, and additional self-service capabilities in partnership with cross-functional resources to secure adoption by SWG legal resources and program leaders. Ensured compliance with business and system controls across integrated web, SAP, and data warehouse landscape. Designed e-customer support function for online ordering tools and launched worldwide team to support chat, email, and voice communication.

Directed worldwide contract processing team supporting end-user contracts for SWG volume licensing program. Drove revenue recognition by successfully managing peak and end-of-quarter work volumes.