Deborah Alexander Email and Phone Number
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At STERIS, our team's focus is on developing and delivering cutting-edge technical training and leadership development programs, leveraging my specialized skills in L&D instructional methods and strategies. My certifications in Curriculum Mapping, eLearning Design, Behavioral-based Interviewing, Train-the-Trainer and years of experience in teaching and designing have paved a path allowing me to mentor colleagues globally, ensuring professional growth while creating effective knowledge transfer curriculum within the sterilization and medical device sector. Within my global role I successfully implement training needs assessments, design comprehensive course curricula (in-person and online formats), and facilitated train-the-trainer sessions world-wide. This has been achieved through strategic collaboration with my STERIS colleagues who are extremely smart SMEs!
Steris Corporation
View- Website:
- steris.com
- Employees:
- 10457
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Senior Learning And Development SpecialistSteris CorporationChagrin Falls, Oh, Us
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L&D Manager, Technical TrainingSteris Sep 2023 - PresentMentor, Oh, Us
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Senior Learning & Development SpecialistSteris Apr 2016 - Dec 2023Mentor, Oh, Us- Performs needs assessments for training programs for scientific concepts within the sterilization of medical devices. - End to End Design, Development and Deliver technical and leadership training courses (in-person and virtual)- Mentors operations colleagues around the globe for professional development - Creates clear measurable objectives and time lines for project plans & curriculum deployment outcomes.- Develops course curriculum for instructor led and on-line training- Designs, develops and delivers train-the-trainer sessions on a global level- Researches, analyzes and recommends learning tools for best solutions for global business - Collaborates with 3rd party L&D companies for external solutions to internal needs- As part of leadership team, build positive relationships, collaborate and provide L&D support to global colleagues - Promotes a culture with high priority for all employees to be valued ( training, job progression, support, and empowerment)
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Sales And Training ManagerCort (A Berkshire Hathaway Company) Jun 2015 - Nov 2015Chantilly, Va, UsResponsible for researching and developing business strategies to grow revenue for 14 districts within the Midwest regions of the US. Trained relationship building techniques with internal customers, delivered leadership development propositions, designed training materials, developed and delivered action plans to sales managers, made suggestions on best practices for customer centric training program. -
Corporate Trainer - Commercial LinesProgressive Insurance Aug 1993 - Jun 2015Mayfield Village, Oh, Us- Researched and analyzed information to maintain deep understanding of products and processes within Progressive's commercial lines area. - As the senior Commercial Lines Sales trainer - taught P&C Agent Licensing course, assisted with development of curriculum, performed classroom and blended learning training.- Collaborated with leadership to create sales strategies and /or techniques for sales reps to encourage a strong understanding of our customer’s needs and offer policies that fit those needs.- Cultivated and maintained an environment to foster positive teamwork, collaboration and learning.- Acted as a subject matter expert on various project teams regarding new or enhanced products and new or revised processes. - Presented a variety of concepts to all areas of the business. - Assist in meaningful, engaging instructional design development of new curriculum and maintenance on existing courses. -
Instructional DesignerProgressive Insurance 1999 - 2015Mayfield Village, Oh, Us- Performed needs assessments for internal audience analysis as well as external agent usability labs.- Developed and facilitated strategic project plans for new products and/or processes.- Created clear measurable objectives and time lines for project plans & curriculum outcomes.- Developed course curriculum for instructor led training as well as assisted in on-line training. - Facilitated train the trainer sessions as well as global training of all audiences based on need.- Served as primary training liaison for product design/enhancement, sales & marketing, and IT.
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Sales Coach/LeadProgressive Insurance 2004 - 2006Mayfield Village, Oh, Us- Developed team members by creating individualized coaching plans for 18- 12 sales reps, using the SMART goals approach.- Led leadership call calibrations to identify best practices as well as opportunities for improvement.- Created Sales contests to motivate reps, create a fun working environment, and increase profits. -Led by example in interactions between internal and external customers by adhering to the core values of integrity, excellence, golden rule, objectives, and profit. - Diffused customer complaints by using active listening to problem solve and educated customers on Progressive's processes and procedures.
Deborah Alexander Skills
Deborah Alexander Education Details
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Lake Erie CollegeEducation -
Glendale Community CollegeEducation
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Northern Arizona UniversityGeneral Studies
Frequently Asked Questions about Deborah Alexander
What company does Deborah Alexander work for?
Deborah Alexander works for Steris Corporation
What is Deborah Alexander's role at the current company?
Deborah Alexander's current role is Senior Learning and Development Specialist.
What is Deborah Alexander's email address?
Deborah Alexander's email address is de****@****ort.com
What is Deborah Alexander's direct phone number?
Deborah Alexander's direct phone number is (800) 548*****
What schools did Deborah Alexander attend?
Deborah Alexander attended Lake Erie College, Glendale Community College, Northern Arizona University.
What are some of Deborah Alexander's interests?
Deborah Alexander has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.
What skills is Deborah Alexander known for?
Deborah Alexander has skills like Training, Instructional Design, Employee Training, Leadership, Curriculum Development, Training Needs Analysis, Emotional Intelligence, Commercial Insurance, Sales Process, Sales Presentations, Sales, P And C Agent Licensing Training.
Who are Deborah Alexander's colleagues?
Deborah Alexander's colleagues are Muhammad Aiman Hakimi Bin Abd Hanid, Roberto Flores, John Patton, Judy Parker, Josh Mccage, Juan C., Simon-Charles Blouin.
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