Deborah Armstrong

Deborah Armstrong Email and Phone Number

Integrated Service Delivery Head and Transformation @ HCLTech
Texas, United States
Deborah Armstrong's Location
Plano, Texas, United States, United States
Deborah Armstrong's Contact Details

Deborah Armstrong personal email

n/a

Deborah Armstrong phone numbers

About Deborah Armstrong

Multidimensional IT Executive with a record of executing strategic initiatives and transformational leadership that drive significant value to the business. Extensive expertise in end user services, portfolio management, business process design & improvement, supply chain management, consumer routes to markets, service delivery, and operations analysis. Proven history in attaining organizational objectives & exceeding expectations, as well as, improving profitability and service. Effectively builds organizations by establishing a common vision and fostering high performing team environment.Some notable achievements include:- Improved End User services: Service Desk Managment, End User Experience, Messaging and Collaboration Services, Asset Management- Built world class tools that drive efficiencies and collaboration in front line operations- Provided business intelligence to determine execution gaps and drive behavior to optimize routes to market

Deborah Armstrong's Current Company Details
HCLTech

Hcltech

View
Integrated Service Delivery Head and Transformation
Texas, United States
Deborah Armstrong Work Experience Details
  • Hcltech
    Integrated Service Delivery Head And Transformation
    Hcltech
    Texas, United States
  • Hcltech
    Integrated Service Delivery Head And Transformation
    Hcltech Jan 2023 - Present
    Noida, Uttar Pradesh, In
    Accountable for managing the delivery of IT services to clients including client relationship management, service design and implementation, service level agreement management, team management, operational excellence, financial management, and risk and issue management. Design transformation roadmap to deliver shared service business case for clients with a focus on cost savings without impacting end user experience or compliance.
  • Keurig Dr Pepper Inc.
    Sr. Director, Associate Experience
    Keurig Dr Pepper Inc. Aug 2019 - Dec 2022
    Burlington, Massachusetts, Us
    Led End User Computing and Collaboration teams to grow productivity by harmonizing people, processes, and technology. Continuously improve end user experience related to IT product or services with a focus on how IT services fit into overall work process flows and how interactions change over time as usage evolves and the products, employees, and company change.
  • Keurig Dr Pepper Inc.
    Director, Information Technology Business Partner - Commercial/Packaged Beverages
    Keurig Dr Pepper Inc. Jan 2014 - Jul 2019
    Burlington, Massachusetts, Us
    Develop integrated IT technology strategy that aligns with commercial business strategy. Facilitate the investment intake process, high-level planning, and execution of business initiatives through the use of technology.
  • Keurig Dr Pepper Inc.
    Director, It Project Managment Center Of Excellence (Pmcoe) / (Pmo)
    Keurig Dr Pepper Inc. Aug 2009 - Jan 2014
    Burlington, Massachusetts, Us
    Full accountability for the Program Management Office. Installed project management methodologies and structured approaches to project governance that enabled the Information Technology group to consistently deliver projects on time, on budget and on target in meeting meet the needs of our customers. Oversaw the strategic planning process for the CIO and IT project annual operating plan. Provided a full range of services to the business units as well as to Information Technology.
  • Keurig Dr Pepper Inc.
    Transformation Portfolio Manager
    Keurig Dr Pepper Inc. Dec 2007 - Aug 2009
    Burlington, Massachusetts, Us
    Transformed Customer Solutions organization to outsource key business functions to improve service and reduce costs.
  • Capgemini Consulting
    Program Manager
    Capgemini Consulting 2007 - 2007
    Paris, Fr
  • Pepsico
    Sr Group Manager
    Pepsico 2003 - 2006
    Purchase, New York, Us
    Program Manager for large supply chain initiatives with a focus on transportation planning. Extensive experience in technology and business process related projects.

Deborah Armstrong Skills

Cross Functional Team Leadership Vendor Management Process Improvement Leadership Change Management Project Management Management Business Process Six Sigma Supply Chain Strategy Business Process Improvement Pmo Outsourcing Project Planning Supply Chain Management Strategic Planning Software Documentation

Deborah Armstrong Education Details

  • The University Of Dallas
    The University Of Dallas
    Industrial Managemnet
  • Southern Methodist University
    Southern Methodist University
    Graduate Marketing Certificate
  • University Of North Texas
    University Of North Texas
    Bfa

Frequently Asked Questions about Deborah Armstrong

What company does Deborah Armstrong work for?

Deborah Armstrong works for Hcltech

What is Deborah Armstrong's role at the current company?

Deborah Armstrong's current role is Integrated Service Delivery Head and Transformation.

What is Deborah Armstrong's email address?

Deborah Armstrong's email address is de****@****psg.com

What is Deborah Armstrong's direct phone number?

Deborah Armstrong's direct phone number is +161423*****

What schools did Deborah Armstrong attend?

Deborah Armstrong attended The University Of Dallas, Southern Methodist University, University Of North Texas.

What skills is Deborah Armstrong known for?

Deborah Armstrong has skills like Cross Functional Team Leadership, Vendor Management, Process Improvement, Leadership, Change Management, Project Management, Management, Business Process, Six Sigma, Supply Chain, Strategy, Business Process Improvement.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.