Deborah Y. Bann Email & Phone Number

Greater Philadelphia Area ( Eliminated Role Oct 2018)

Lead the development of a customer based complaints system, by effective coordination between the QA Leads at different location(s), ensuring all complaints are processed and completed to agreed complaint turnaround times, focus on positive customer satisfaction, identify improvements, compliance to Global Quality Management System, Quality Standards, and Regulatory requirements.

Ronkonkoma, N.Y.

Involved with all aspects of overseeing and managing the Quality Department.•Achieved Quality Assurance operational objectives by contributing information, strategic planning, determining system improvements, corrective-preventative/actions, change control, validation, performance indicators, implementing change, managed individuals and prepared metrics for management.

Westbury, Ny/Malverne, Pa

Oversaw Quality Assurance Compliance Department,ensured that customer complaints are received, investigated, satisfied, possible Field Alerts/Recalls escalated and closed out according to the procedures and FDA regulations/guidelines, CFR Part 211. Prepared monthly/annual trending analysis and summary metric reports for management, lead project teams and performed internal and external audits

Garden City/Westbury

Operations involved with Safety and Security, including; DEA/OSHA/EPA at all levels at the R&D/ MFG. facility, on the Federal, State and Local level. In addition, traveled through out the country to audit our Contract Manufacturing Sites to ensure Quality Assurance/ Compliance, cGMP, cGLP, SOP,DEA policies and regulations.

Garden City/Westbury

Worked on multiple pain product studies.• Metrology and Analysis of finished and in–process products, maintained reference standard log, pull samples, complete routine experiments, extended testing protocol, schedule work load to support project timelines and regulatory filings, knowledge of cGMP, cGLP and state and federal regulations, wrote all internal procedures for OSHA/DEA/EPA for NY sites

Westbury

Endo laboratories divested from Dupont Pharma in 1997. I was one of the original employees(#3) that help start up the company that exist today with over 5000 employees. What an honor.

Yonkers, Ny

Worked in the laboratory as a biochemist. • Expert Knowledge aqueous, solid-liquid extraction of drugs from biological fluids, (plasma, urine, serum, feces, baboon serum) as well as controlled substances, reverse phase, collect data, analyze, and interpret USP and STP monograph, various modes of spectroscopic data, trouble shoot, to meet all timelines. Established their Safety Committee and set up policies and procedures.