Performance driven lead business analyst with strong stakeholder and project management skills working in an outsourced environment where projects are delivered by our strategic delivery partners (IBM and Wipro). Experienced in developing Investment Papers for large strategic programmes in the National Grid Transmission (TO) Asset Management and Capital Delivery Portfolio. Committed to provide a quality service to customers. Reflect and act on Lesson’s learnt to adapt self and processes. Seek to improve internal process by embedding changes in or implementing new tools and templates.Previous experience includes: Training needs analysis, development and delivery of training courses, User Acceptance Testing and Test Case development, Programme Office Management including Risk and Issue Management, Stakeholder Communications, Quality Framework implementation, Change Management for Industry changes affecting the Gas Shippers, Customer Portfolio Management.
Listed skills include Business Process Improvement, Visio, Prince2, Project Delivery, and 11 others.