We're a popular mobility equipment repair service in Shropshire and the west midlands. Our lead engineer hs time served experience working at one of the leading manufacturers heading up the technical department, providing training and support for both on and off site to engineers throughout Europe.Our services include ** stairlift installation, sales, services and breakdowns** Hoist installation, loler inspections, services and breakdowns.** through floor lift services and breakdownsWith over 18 years of experience within the mobility industry, we can offer a service which is second to none. Being a small family run business, we understand that by being reliable, prompt and efficient - keeping pur customers happy. They will recommend us to others and use us time and time again

The transport of patients to and from hospitals, convalescent facilities, dialysis centres, rehabilitation centres, medical office and their private home in a safe and professional manner. Also having the responsibility for keeping the vehicles and the equipment maintained, ensuring that the vehicle has all necessary supplies, completion of shift forms, dispatching office of any changes in shift schedule or patient care and maintaining professional code of ethics. Ensuring at all times I have a calming manner with the patients, as many can be upset / anxious.

** Good interpersonal skills: developed over many years working in the public arena, working in a role that can cause anxiety and upset as well as comforting other members of the public who require help.** Motivated and reliable: always strives to do the best that it is possible to do and can be depended upon to always follow through to deliver the desired or required outcome. ** Flexible & Well Organised: with a close family and support system surrounding me this enables me to be flexible with work, life, and family. Having 2 small children I am always extremely well organised.** Good team player with the ability to multi-task: having a bubbly, friendly and caring nature I find it easy to bond with people, thus enabling me to get involved and helping within the team. The current job role I am in I find myself constantly multi-tasking with the amount of roles/duties which are entailed within my job.** Effective communicator: working in the public arena I have developed a skill which enables me to instantly weight up the person thus giving me an insight on how I should express the right message, ensuring it has correctly been received and understood by the other person. ** Relationship Management: In my current role I meet many types of people from all walks of life as well as facing hostility on a daily basis. With effective communication skills and excellent customer service I am able to resolve any problems or conflict situations, and manage any disputes instantly.** Cash handling skills: trusted with depositing and withdrawing money from company bank accounts. Ensuring there is the correct of money/change in the tills for the day. Exchanging money over the counter with the customers. ** Project Management & Creativity: Designed a logo & was in charge of implementing the scheme ‘Park & Stride’, for schools & parents for better road safety when dropping off & picking up children from school.

I was working as a HCA in a tailored home care package. I am fully competent with administering medication and have learnt various skills over the past few months. ** Health Care Skills: Bowel Management, Skin Care, PEG feed care, Spinal Cord Injury Patients, Ventilation & Tracheostomy Care, Moving & Handling, Infection Control, Medication Awareness, Safeguarding, Basic First Aid

Civil Enforcement Officer for Shropshire Council, responsible to the Civil Enforcement Supervisor, for the enforcement of civil laws regarding parking offences and environmental crimes. Provides a high standard of care and advice to members of the public, meets the needs of people with disabilities as well as assisting the West Mercia Police in pursuit of their duties whilst providing enhanced community safety. Calm, assured but firm exterior ensures effective complaint handling and that dealing with aggressive and angry members of the public, is overcome without an escalation of any issue.(During 2007 – 2014) For 3 years I worked within the parking department as an Appeals Officer. I was responsible for dealing with public queries related to parking infringements, had the knowledge on how to challenge false claims and also be able to assist anybody who has a genuine case due to a variety of circumstances. Always carrying out the highest standard of customer services along with carrying out duties which highlighted my excellent computer skills.

Deputy Manager of Taste of Shrewsbury (a high quality café/bistro) responsible to the owner for the smooth and effective running of a busy town centre Café/Bistro. Utilising an infectious personality coordinated an excellent customer experience by ensuring the right atmosphere prevailed, service was efficient and balanced, adequate staff were on call to provide an excellent customer service and that the food and drinks served were of a high standard at all times. Management of cash, accurate till balancing and appropriate bank transactions were also an important facet of the role

Honing the skills ultimately utilised to good effect in the role at ‘Taste’ striving always to provide excellent customer experience in a buoyant pub atmosphere. Cultivated many regulars that it was always pleasing to see return time and time again. Supervision of young and often inexperienced staff was a key aspect of the role, requiring considerable coaching and mentoring skills to ensure that the customer was unaffected by such situations. Success here resulted in the role at ‘Taste’ being offered to me.