Deborah Burt Email & Phone Number

Responsible for developing this new corporate entity with four branches; established guidelines and implemented checks and balances. Process new credit applications, establish credit limits and terms, process applications, and manage cash application and credit inquiriesPerform credit analysis, review account histories and credit reports to identify risk or hold/approve orders and resolve claimsCollect on past due accounts; negotiate payment plans to continue customer service without risk; track compliance with payment plan agreementsManage optimal sales while controlling DSOs, bad debt, cash flow, credit policy, and department costsAssign and supervise staff of four; ensure accuracy and productivityInvestigate situations/discrepancies regarding questioned balances, payment plans, and returned merchandise; prepare responsesWork closely with CPA firm for end of quarter financials and with the bank for quarterly auditsRepresent the company in Small Claims Court; work closely with attorney regarding major issuesMaintain credit files; Lowered risk while encouraging company growth: lowered the DSO from 52 days to 31 days maximizing sales while reducing bad debt allowing the bad debt reserve to be transferred to bottom line profit.Implemented a system to monitor chargebacks from customers, resolving all claims in 30 days working closely with sales staff.Traveled to accounts with sales staff to work with at-risk, new, and large accounts.Traveled to all branches to implement programs and expand credit knowledge, which empowered branch credit personnel to improve credit decision-making skills resulting in increased profit.Trained and educated sales staff in understanding company credit policies and the importance of accuracy in ordering, which eliminated delays to customers and improved customer loyalty. Deborah Burt / 2Experience - continued

Managed all credit functions for both businesses including credit applications, order approval, cash application, and claim resolution.Processed new credit applications, established credit limits and terms, managed application process, cash application, and credit inquiriesPerformed credit analysis and reviewed account histories and credit reports to identify risk Traveled with outside sales staff to assist in maximizing sales with challenging credit accounts

Responsible for all credit department functions including order approval, collections, California Preliminary Notices, joint check agreements, and credit limits.Supervised one credit clerkAccomplishment:Maintained aging with one of the lowest DSOs of the Western Division branches.