Deborah C. Mack, Rph, Ccep, Chc Email & Phone Number

Bentonville, Ar, Us

United States

Bentonville, Ar

Assist industry leaders in developing comprehensive compliant healthcare strategies for retail pharmacy. Specialties include development of pharmacy compliance programs, compliance policy review, development and implementation, controlled substance program auditing and policy development, Federal and State specific legislative monitoring and regulatory research, expertise in pharmacy retail management and operations, development of professional licensure and credential monitoring programs, and preparation and guidance for appearance before a regulatory body.

Little Rock, Arkansas

United States

Led all practice compliance operations for more than 1,800 pharmacies in 17 states handling all risk mitigation and compliance monitoring activities. Ensured corporate compliance with regulatory requirements and best practices in an effort to maintain high levels of customer satisfaction and safety. Oversaw controlled substances policy development and implementation. Developed state specific compliance documents for the immunization and point of care testing program in all 50 states. Collaborated with legislators, Walmart Government Affairs, industry lobbyists, and senior leadership to champion key legislative strategies and initiatives while maintaining up-to-date understanding of regulatory requirements. Created the corporate PSE strategy, central fill strategy, and VIPPS accreditation strategy.Oversaw and developed strategic direction to drive compliance into business operations and delivery of services by interpretation of changes to federal, state, and local laws and regulatory research initiatives. Built strong cross disciplinary relationships to leverage group intelligence and reach organizational benchmarks. Spearheaded brand management functions by leading efforts to improve overall corporate reputation.

United States

Oversaw all operations of the optical division, including financial performance, operations management, and diversity improvement efforts. Directed the implementation of optical strategy for nearly 50% of the United States retail locations. Created inclusionary policies and developed strategic relationships with a variety of socially underrepresented groups. Developed the long-term optical sales and business development strategy for the division.Partnered with Optometrists nationally to gain inside knowledge and leverage strong relationships into business opportunities.

Guided the operations of the pharmacy division and expanded Walmart's notoriety related to pharmacy services. Developed and delivered training materials and programming for all Puerto Rico operations, creating and implementing standardized operation procedures.Expanded OTC sales by 10.57% and prescription sales by 10.05%.

Prepared all details for mid-year and holiday pharmacy meetings. Managed involvement of Speaking of Women’s Health events. Developed staffing guidelines to monitor pharmacist payroll. Oversaw project management for multiple programs. Developed and drove participation of RxFl contest for pharmacy division.

United States

Oversaw all operations of the pharmacy district, including financial performance, operations management, and diversity improvement efforts.Leadership role for all pharmacists in my district.

United States

Responsible for financial results and growth in my pharmacy.Led day to day operations in my pharmacyRecruited, hired and trained all supportive personnel in my pharmacy.