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Deborah Sternat Email & Phone Number

Customer Relationship Manager at Data Center Inc.
Location: Waucoma, Iowa, United States 9 work roles 1 school
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Current company
Role
Customer Relationship Manager
Location
Waucoma, Iowa, United States

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Deborah Sternat is listed as Customer Relationship Manager at Data Center Inc., based in Waucoma, Iowa, United States. AeroLeads shows a matched LinkedIn profile for Deborah Sternat.

Deborah Sternat previously worked as Client Success Partner at Fiserv and Account Manager at Fiserv. Deborah Sternat studied at University Of Wisconsin-La Crosse.

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Email format at Data Center Inc.

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Data Center Inc.

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About Deborah Sternat

Analytical, strategic, accomplished Customer Success Manager offering expertise in designing / reflecting the desired outcomes aligned with actionable solutions, presenting / delivering solutions and services, to and for the enterprise, while conferring with customers by telephone and video conferencing. Innovative, organized business partner, effective communicator, and problem-solving project manager known for building relationships with internal / external partners at all levels / disciplines to leverage an in-depth knowledge of principles and processes of customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction. Creates conditions of accelerating the conditions for generating more revenue by showing value to customers and supporting the sales team. Collaborative leader and individual contributor with demonstrated successes in building, coaching, and directing cross-functional teams to formulate short and long-term strategies, communicate values, and drive critical operation management decisions to meet or exceed stated objectives.

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Deborah Sternat's current company

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Data Center Inc.
Data Center Inc.
Customer Relationship Manager
Waucoma, IA, US
AeroLeads page
9 roles · 26 years

Deborah Sternat work experience

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Customer Relationship Manager

Current

Hutchinson, Kansas, Us

Jan 2023 - Present

Client Success Partner

Milwaukee, Wisconsin, Us

I was included in a reduction in force and my last day at Fiserv was 10/14/2022.

Aug 2007 - Oct 2022

Account Manager

Milwaukee, Wisconsin, Us

May 2020 - Mar 2022

Service Manager

Milwaukee, Wisconsin, Us

Feb 2017 - May 2020

Client Technical Support Specialist

Milwaukee, Wisconsin, Us

Skillfully operate and manage core product suit for subcontracted clients, deliver support to the Fiserv precision core software recording problems and developing procedures to correct issues.Ensure proper control and follow up is conducted, implement and setup, testing of new software applications and discuss problems from clients with other department workers and offer support.Organize year end procedures and process which include developing and facilitating training sessions for clients and assist with service center bank conversions and essential changes.Successfully maintain database of all customer interactions in facets software. Using resources to excavate and increase service skills.Support the customers in following areas, citrix, precision, director, internet banking, daily item processing, ancillary products, as well as additional Fiserv business unit products

Aug 2007 - May 2020

Corporate Trainer

Green Bay, Wisconsin, Us

Facilitated training classes worked with district management and human resources to determine requirement of bank associates which included technical, soft skills and sales conferences.Managed market course schedule for southwest region, based on recruit and training essentials of the region, updated course materials and kept abreast changes that affected any program.Appraised and assisted in improvement of new classes arranged supplies for training labs to fill in as required special projects which included providing support to new branch offices.

Jul 2005 - Jul 2007

Customer Care Manager

Green Bay, Wisconsin, Us

Supervised bank call center and supported staff of approx. 45 associates and team of 14, with one work director, oversaw the line calls taking for assistance and acquired accelerated calls. Created monthly promotions and mentored, coaching team members accountable for developed department sales initiatives, trained and motivated associates to sell bank products and services.

2005 - 2005

Assistant Bank Manager

First Federal Savings Bank

Accomplished bank duties which included coaching of the personal bankers and sessions with senior management and resolved customer problems by utilizing strong communication abilities.Operated level V brick and mortar branch which involved daily vault operations, teller cash balancing, cash management, ordering cash for branch, detached drive up and security audits.Proficiently serviced customers as a teller, personal banker and/or lender during peak times, selling bank products and services to customers by demonstrating the skills of the carpe occasio sales model.Developed and conducted staff meetings scheduled staff of thirteen increased teller staff of eight, which included monthly individual feedback sessions and weekly observations.Our bank was bought out by Associated Bank and I continued on there.

2001 - 2005 ~4 yrs
1 education record

Deborah Sternat education

  • University Of Wisconsin-La Crosse
    University Of Wisconsin-La Crosse
FAQ

Frequently asked questions about Deborah Sternat

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What company does Deborah Sternat work for?

Deborah Sternat works for Data Center Inc..

What is Deborah Sternat's role at Data Center Inc.?

Deborah Sternat is listed as Customer Relationship Manager at Data Center Inc..

Where is Deborah Sternat based?

Deborah Sternat is based in Waucoma, Iowa, United States while working with Data Center Inc..

What companies has Deborah Sternat worked for?

Deborah Sternat has worked for Data Center Inc., Fiserv, Associated Bank, and First Federal Savings Bank.

How can I contact Deborah Sternat?

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What schools did Deborah Sternat attend?

Deborah Sternat studied at University Of Wisconsin-La Crosse.

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