Deborah Chadwick Email and Phone Number

Responsible for researching and analyzing credit risks, assessing credit history, approving or denying of credit to potential customers. Develop dealer relationships to ensure volume objectives. Conduct joint dealer calls with Dealer Relations Manager. Establish monthly goals for assigned dealers. Provide training to lower level Credit Analysts.

Responsible for daily operations of the Lexus Sales and Finance Departments. Increased total profit of the finance department by 300K per year. Trained and mentored over 15 Finance and Insurance associates in over 10 years. Raised and maintained 100% customer satisfaction for 3 month rolling average. Ranked in top 3 of finance managers for the entire organization.

Multiple store management consisting of business development and daily operations of the Finance Department. Raised and maintained Customer Satisfaction by 12% to over 95% for 3 month average. Ranked #1 in Customer Satisfaction throughout the entire country. Responsible for indentifying potential loan sources from a broad range of financial companies, especially for customers with credit problems.