In the past five years, I have successfully built a diverse and impactful career in customer service, virtual assistance, and sales management. My experience spans customer support roles, virtual assistance, and sales management, where I’ve applied my expertise in communication, project management, research, client relationship management to drive growth in the organizations I have been privileged to work with.My career began at Haloo Digital, where I delivered compassionate, empathetic support to clients, helping resolve issues and inquiries while contributing to a 20% increase in positive customer ratings. This experience sharpened my ability to build trust, manage high-pressure client interactions, and collaborate effectively across teams.In 2023, I took on the role of Virtual Assistant at Xristies Enterprise, where I managed communication across multiple channels and streamlined client services. I created a content calendar that improved brand visibility and engagement, while ensuring smooth, transparent communication with clients.As Sales Manager at Pearlmine Eye Care, I played a pivotal role in directing client engagement strategies and driving revenue growth through sales negotiations. I worked closely with cross-functional teams to enhance client retention by 15% and maintained a client satisfaction rate of 75%.My dedication to social responsibility shines through in my volunteer work with Pads Per Period Initiative, where I coordinated health talks and provided educational support to over 300 girls, and as the founder of the Street Children Outreach, supporting underprivileged children.Currently, I’m focused on leveraging my skills in customer relationship management, project coordination, and client-oriented service to provide exceptional support and drive positive outcomes for businesses.Key Highlights:Led a 20% improvement in customer satisfaction at Haloo Digital through empathetic service and effective communication.Improved client retention by 15% and led strategic sales initiatives as Sales Manager at Pearlmine Eye Care.Managed communication and content strategies for Xristies Enterprise, enhancing client engagement and brand visibility.Pioneered social responsibility initiatives, including the Pads Per Period program, impacting over 300 school girls.I’m always open to new opportunities, collaborations, and speaking engagements. Let's connect and explore how we can work together. Reach out via LinkedIn or at deborahjemirieyigbe@gmail.com.