Deborah Charles-Thomas
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Deborah Charles-Thomas Email & Phone Number

Partnership and Account Manager at Tracksend
Location: Lagos State, Nigeria, Nigeria 11 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Partnership and Account Manager
Location
Lagos State, Nigeria, Nigeria
Company size

Who is Deborah Charles-Thomas? Overview

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Quick answer

Deborah Charles-Thomas is listed as Partnership and Account Manager at Tracksend, a company with 6 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Deborah Charles-Thomas.

Deborah Charles-Thomas previously worked as Partnership & Account Manager at Tracksend and Virtual Assistant at Xristies Kitchen. Deborah Charles-Thomas holds Bachelor'S Degree, Microbiology, General, Second Class Upper from Landmark University.

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Email format at Tracksend

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Tracksend

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Profile bio

About Deborah Charles-Thomas

In the past five years, I have successfully built a diverse and impactful career in customer service, virtual assistance, and sales management. My experience spans customer support roles, virtual assistance, and sales management, where I’ve applied my expertise in communication, project management, research, client relationship management to drive growth in the organizations I have been privileged to work with.My career began at Haloo Digital, where I delivered compassionate, empathetic support to clients, helping resolve issues and inquiries while contributing to a 20% increase in positive customer ratings. This experience sharpened my ability to build trust, manage high-pressure client interactions, and collaborate effectively across teams.In 2023, I took on the role of Virtual Assistant at Xristies Enterprise, where I managed communication across multiple channels and streamlined client services. I created a content calendar that improved brand visibility and engagement, while ensuring smooth, transparent communication with clients.As Sales Manager at Pearlmine Eye Care, I played a pivotal role in directing client engagement strategies and driving revenue growth through sales negotiations. I worked closely with cross-functional teams to enhance client retention by 15% and maintained a client satisfaction rate of 75%.My dedication to social responsibility shines through in my volunteer work with Pads Per Period Initiative, where I coordinated health talks and provided educational support to over 300 girls, and as the founder of the Street Children Outreach, supporting underprivileged children.Currently, I’m focused on leveraging my skills in customer relationship management, project coordination, and client-oriented service to provide exceptional support and drive positive outcomes for businesses.Key Highlights:Led a 20% improvement in customer satisfaction at Haloo Digital through empathetic service and effective communication.Improved client retention by 15% and led strategic sales initiatives as Sales Manager at Pearlmine Eye Care.Managed communication and content strategies for Xristies Enterprise, enhancing client engagement and brand visibility.Pioneered social responsibility initiatives, including the Pads Per Period program, impacting over 300 school girls.I’m always open to new opportunities, collaborations, and speaking engagements. Let's connect and explore how we can work together. Reach out via LinkedIn or at deborahjemirieyigbe@gmail.com.

Current workplace

Deborah Charles-Thomas's current company

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Tracksend
Tracksend
Partnership and Account Manager
Lagos, Nigeria
Website
Employees
6
AeroLeads page
11 roles

Deborah Charles-Thomas work experience

A career timeline built from the work history available for this profile.

Partnership And Account Manager

Lagos, Nigeria

Partnership & Account Manager

Current

Lagos State, Nigeria

Sep 2024 - Present

Virtual Assistant

Xristies Kitchen

Sheffield, England, United Kingdom

  • Managed social media accounts, created engaging content, and responded to inquiries, increasing engagement by 20%.
  • Organized and scheduled meetings, flights, and events, ensuring smooth operations and timely execution.
  • Developed presentation slides and took minutes during meetings, enhancing communication and collaboration within the team.
Aug 2023 - Oct 2024

Associate Consultant/ Junior Partner

Remote

Jul 2023 - Aug 2024

Service Team Manager

Port Harcourt, Rivers State, Nigeria

I was collating data, interpreting and analysing data. I also made calls, follow-up calls, enquiry calls and attended to customers' complaints.I made conclusions through data visualization tools like Excel and google sheets. I sent reports with daily growth metrics of our customer base and the challenges we were facing as a team.

Dec 2022 - Mar 2023

Virtual Assistant

Freelance

Port Harcourt, Rivers State, Nigeria

Conducted research and compiled a report on the requirements to be a recipient of the Chevening scholarship.Accessed and improved the growth curve of a church through data entry and right application of the google work space to effectively track the attendance of first timers.Transcribed a one-hour audio into a written document.Applied the skill of.

Aug 2022 - Dec 2022

Team Lead

Century 21 Freedom Group International

Abuja, Federal Capital Territory, Nigeria

Applied public speaking and effective communication skills in hosting business presentations resulting in profit generation and revenue for the organization.Applied emotional intelligence and people skill in leading a team with people of different age range, which led to a productive work environment, positive team spirit and the personal development of.

Aug 2020 - Aug 2022

Customer Support Specialist

Haloo Digital

Lagos, Nigeria

Applied effective verbal communication skills and phone etiquettes in responding to customers which led to positive ratings from clients and increase in patronage. Achieved customer satisfaction through proactive and smart responses to customers’ needs and complaints, which improved the image of the organization as customers always had positive remarks.

Jul 2020 - Jan 2021

Personal Assistant

Ministry Of Agriculture

Lokoja, Kogi State

Applied effective writing and organization skills in scheduling meetings, writing minutes, compiling reports, preparing weekly schedules, checking and replying emails and preparing travel kits.Contributed to aiding a stress free and productive work environment for my boss through proactive thinking, paying attention to details, keeping records of Do’s and.

Dec 2018 - Oct 2019

Laboratory Assistant, Quality Control Perssonnel

Doyin Investment Nigeria Limited

Applied technical safety and health measures in carrying out quality control inspection.Applied excellent research skill in conducting series of microbial, proximate and chemical analysis on sampled products.Additionally, I carried out research on antibiotic resistance, including sensory evaluation test.I intentionally applied self leadership by reporting.

Jan 2017 - Jul 2017
1 education record

Deborah Charles-Thomas education

FAQ

Frequently asked questions about Deborah Charles-Thomas

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What company does Deborah Charles-Thomas work for?

Deborah Charles-Thomas works for Tracksend.

What is Deborah Charles-Thomas's role at Tracksend?

Deborah Charles-Thomas is listed as Partnership and Account Manager at Tracksend.

Where is Deborah Charles-Thomas based?

Deborah Charles-Thomas is based in Lagos State, Nigeria, Nigeria while working with Tracksend.

What companies has Deborah Charles-Thomas worked for?

Deborah Charles-Thomas has worked for Tracksend, Xristies Kitchen, Pearlmine Eye Clinic, Partfinda, and Olycci Trans-Lines.

Who are Deborah Charles-Thomas's colleagues at Tracksend?

Deborah Charles-Thomas's colleagues at Tracksend include Emmanuel Ebiwari and Taiwo Akinseye.

How can I contact Deborah Charles-Thomas?

You can use AeroLeads to view verified contact signals for Deborah Charles-Thomas at Tracksend, including work email, phone, and LinkedIn data when available.

What schools did Deborah Charles-Thomas attend?

Deborah Charles-Thomas holds Bachelor'S Degree, Microbiology, General, Second Class Upper from Landmark University.

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