● Oversee almost 40 accounts, taking responsibility as sole technician for each site, whichincludes corporate headquarters, universities, and large hotels● Consult with clients through email and in person regarding any requests, issues, andconcerns about the plants, and following up as needed● Maintain accurate records of plant inventory, maintenance activities, and clientinteractions● Perform regular maintenance tasks such as watering, pruning, and pest control on indoorplants to ensure optimal health and appearance● Replenish and replace plants, stock, and supplies in a timely manner

● Collaborated through email and phone with clients such as event planners, weddingparties, and business owners to create custom floral arrangements● Coordinated logistics such as event scheduling, accurately executing orders, and issuinginvoices to clients● Provided exceptional customer service and product knowledge regarding flower and plant care, home goods, and gifts● Efficiently operated vendor tables at corporate events, farmers markets, and craft fairswhich had thousands of attendees● Created floral arrangements, maintained quality of flowers and plants, and managedcleanliness and organization of the shop

● Supervised schedules of over 30 teachers with a combined total of 500+ students in afast-paced environment● Informed prospective students about the school, resolved questions, and offered schedule availability in a professional manner● Facilitated registration and withdrawal processes, arranged lesson times, and catalogedstudent information● Coordinated with students’ parents through email and phone to accommodate scheduling requests and conflicts● Maintained accurate and up-to-date records of data such as monthly billing, student attendance, retention, and progress

● Appraised, bought, and priced used books and other media according to resale value● Independently managed three store sections, keeping stock up to date and marking down items● Operated cash register accurately with cash and card purchases, and processed returns● Assisted customers with questions or requests using extensive product knowledge● Conducted inventory searches and placed orders for customers in person and through phone

● Proactively assisted an average of 80-100 customers per shift● Contributed to major boost in email receipt sign ups, raising store rank compared to other regional stores● Thoroughly answered inquiries regarding products, recommendations, and company policy● Processed cash and credit card purchases, returns, and exchange transactions as cashier● Replenished and arranged products in organized layouts in a timely manner

• Co-led and supervised classrooms of ~20 students ranging from 1st-5th grade • Tutored students in a personal setting to ensure their understanding of course material• Conducted gym time, library trips, and other activities to provide students with all-encompassing curriculum• Communicated with parents regarding progress and possible improvements for their child

• Taught developmental language and literacy skills to children aged 3-5 to prepare them for kindergarten• Executed and supervised classroom activities like group reading, crafts, and playtime• Actively assisted children in lessons and activities designed to cultivate creativity and critical thinking skills• Collaborated with other team members and classroom teacher to plan and implement classroom activities