Deborah Cole Email and Phone Number
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www.dacxsolutions.comGiving exceptional first class service is my baseline standard. I see solutions for issues, always. Specialising in implementations including delivery of SAP Concur Travel & Expense solutions, I work with organisations looking to implement business change or who may require a health check on their current processes including continuous improvement activities or training requirements. A strong leader with experience of delivering finance business transformation projects across diverse industries. Working in Pharma, Finance, Media, Telecommunications & Engineering for the past 12+ years managing large complex projects in EMEA, US & APAC regions. See below my proven Competencies• Owns the relationship for Concur Travel & Expense (and related products) both across the business and with the Business Transformation stakeholders• Leads and drives process improvements to ensure optimisation of business process, application functionality and business compliance & risk• Lead for change management & Concur enhancement requests• Define and own detailed plans to meet programme and transformation milestones, escalating risks and issues • Leads process site walkthrough to ensure the business understands the requirements leading to adoption and rollout of the agreed solution• Lead business change management and employee engagement to support continuous improvement initiatives• Leads & supports testing and quality control validation of the agree conceptual solution design• Collaborates with customer to ensure all e-training material, process documentation and other supporting material are developed and maintained • Process mapping, managing controls & risks including governance• Proven track record of understanding of employee travel, request & expense best practice process and controls• Project Management & Scalable Planning • SAP Concur SME for Travel & Expense training • Change Management & Continuous Improvement Processes• Business Process analysis and re-engineering• Strong people management skills, ability to confidential guide and steer stakeholders to effective decision making• Hands-on understanding of financial system migration • Business Planning, and Budget management and control
Confidential
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Sap Concur Ccps Project AdvisoryConfidential Oct 2024 - PresentBangalore, In
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Sap Concur LeadConfidential Mar 2024 - PresentBangalore, In
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Information Technology Business OwnerOwner Oct 2017 - PresentEmmen, Drenthe, NlAchievements: During the last 15+ years I have successfully delivered Concur Travel, Request & Expense into 70+ countries in the EMEA, NAM & APAC regions as Net New, Optimisation & Business Transformation projects. Working with global companies across many different industries.Accountable as the Delivery Lead, I am responsible for Analysis & Design, Business Governance, Process & Controls, Change & Comms, Reporting, Transition to a fully operational business-as-usual environment.I work with organisations who are either looking to implement business change or who may require a health check on their current processes including continuous improvement activities or training requirements. I can work with small medium or large global companies looking to improve their T&E business processes for example, by improving effectiveness and cost without compromising quality. With over 20 years business experience in many different industries, I am driven by my passion and desire to meet and exceed client requirements and expectations to deliver a first-class service as a 'standard' at all times. I can draw on my experience to provide effective solutions, specifically as a subject matter expert recognised in the delivery of travel & expense solutions. Core Competencies include but not limited to:• SME for Travel & Expense implementations using SAP products • Change Management • Continuous Improvement• Business Process Analysis and process re-engineering• People Management & ability to guide and steer stakeholders to effective decision making• Hands-on understanding of financial systems and system migration (SAP Concur)• Business Planning, and Budget management and control• Financial, Management, Corporate and Compliance Reporting -
Sap Concur Sme ConsultantTwist Bioscience Aug 2024 - Sep 2024South San Francisco, California, Us -
Sap Concur Sme Program Delivery LeadMundipharma Jan 2022 - Apr 2023Gb• Lead Delivery for global Concur Travel & Expense implementation including global payment solutions (credit cards)• Deploy a new Concur expense platform across multiple entities and countries encompassing Design, Change, Comms, Training. • Creating global governance, process controls processes and a scaleable BAU operationsal model for finance & Shared Service Centres. • Critical liaison point for global payment solutions and credit card feed requirements for Concur (technical).• Training, Change & Comms -
Sap Concur Sme Project Delivery LeadAveva Mar 2021 - Feb 2022Cambridge, Gb -
Course StudyingLinkedin Learning ⋅ Course Certificate Feb 2021 - May 2021
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Sap Concur Sme - Director Payments & Expense, EmeaTcg Consulting Mar 2020 - Feb 2021Charlotte, North Carolina, UsTCG are the global leader for strategic advisory and management services, driving organizational transformation, integration and optimization of global Travel, Meetings, Payment and Expense (TMPE).Our mission is to earn client trust indefinitely, deliver double digit return on investments and add intrinsic value to our clients’ bottom line. -
Senior Sap Concur Sme Global Lead (Contract Role)Dentsu International Apr 2019 - Jan 2020Tokyo, JpAll aspects of SAP Concur from analysis & design through to deploy of Concur Expense across the DAN network focusing on Europe and Asia. Support Model, Training, Hyper Care, Governance Process & ControlsChange ManagementAudit & Reporting Continuous ImprovementChange Management -
Senior Global Project Delivery Lead - Sap Concur (Contract Role)Vodafone Business Feb 2018 - Aug 2019London, Uk, GbCentre of Excellent technical lead for Concur CTE Solution. Delivery to over 40 countries for both Travel & Expense. Aspects of my Role as Delivery Specialist include;• Define the Solution Architecture • Analyse complex issues and propose creative and innovative solutions • Survey and evaluate applicable software, components and tools • Communicate the architecture to Delivery teams and stakeholders • Lead Design Workshops for Expense Request, BTA, CTA and all credit card programs• Understand business direction and technology industry trends • Work with Customers, stakeholders, and Suppliers to establish high-level Solution intent.• Operate within Commercial Framework to validate the commercial impact of design decisions. • Participate in planning, high-level design of the solution and explore alternatives. • Work with Product and Release Management to determine the demand & capacity for enablement. -
Senior Consulting Manager, Premium Team Uk - Sap ConcurSap Concur Feb 2016 - Feb 2018Bellevue, Wa, UsResponsible for:• Management of the activities of the project functions and ensuring alignment to the global PMO strategy.• Champion for standards and value ensuring the team I managed worked within the framework of the SAP Concur standard project management methodology processes, tools, and documentation throughout the end-to-end project lifecycle.• Ensure effective project management standards are used, including setting deadlines, prioritising tasks, and assigning and tracking the team to multiple deliverables.• Analyse project data to ensure budget vs actuals are on track whether T&M or Fixed Pricing. Managing all associated risks and resource allocations.• Supporting the Sales-to-Service processes with full engagement to ensure successful discovery for clients.• Clearly understand customer requirements and ensure challenge to meet optimisation, adapt to needs of the project and the client business operations.• All resource management, mentoring & recruiting Project team members.• Anticipate and manage all potential operational & implementational in relation to projects• Successful rollout of large projects deploying to 40+ countries of new Travel &Expense functions for medium - large global branded Clients.• Assisted in developing an SME network across functional and technical areas where knowledge transfer has contributed to advanced learning.• Onboarding and training within specific Product work streams. Responsible for a team of 8 Implementation consultants delivering large multi country global rollouts. SAP Concur is the leading provider of spend management solutions and services. Through the Concur open platform, the entire travel and expense ecosystem of customers, suppliers, and developers can access and extend the Concur T&E cloud. Concur systems adapt to individual employee preferences and scale to meet the needs and demands of companies of all sizes around the world! -
Head Of Procurement & Travel Emea & Apac (Process Owner Sap Concur)Syneos Health (Previously Inc Research/Inventiv Health) Sep 2013 - Jan 2016Morrisville, Nc, UsSome key achievements with inVentiv Health:• Successful rollout to 37 countries of services within the logistics category including creation of a bespoke online billing platform.• Successfully implemented a new TMC partnership across 37 countries which resulted in significant savings delivered for the company of over $1.2M. • Leading the rollout out of SAP Concur T&E across 37 countries, responsible for all back-office administration of the Concur tool, training over 800 staff on the use of Concur system, Roles/User Permissions. -
Head Of Facilities & Projects (Fixed Term Contract)Bae Systems, Inc. Apr 2013 - Sep 2013Falls Church, Virginia, Us -
Head Of Facilities & Projects (Fixed Term Contract)Pepsico Jun 2012 - Mar 2013Purchase, New York, Us -
Head Of Facilities & Projects (Fixed Term Contract)Cushman & Wakefield Nov 2011 - Jun 2012Chicago, Il, Us -
Head Of Procurement, Emea (Managing Facilities & Travel Categories)Pra Health Sciences Sep 2008 - Nov 2011Raleigh, North Carolina, Us -
Head Of Facilities ManagementBlandy & Blandy Llp Aug 2007 - Sep 2008Reading, Gb -
Head Of Facilities ManagementTowry Law Sep 2006 - Sep 2007Bracknell, Gb -
Senior Executive Account ManagerRecruiting And Contracting Roles Jan 2003 - Aug 2005Contract Recruitment and Account Management
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Senior Facilities ManagerFrank Russell Plc 1998 - 2002
Deborah Cole Skills
Deborah Cole Education Details
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Friern Barnet CountyGeneral
Frequently Asked Questions about Deborah Cole
What company does Deborah Cole work for?
Deborah Cole works for Confidential
What is Deborah Cole's role at the current company?
Deborah Cole's current role is Ex-GBTA Panel Judge | Freelance SAP Concur Implementation Specialist | Business Transformation | Travel & Expense Management Expert.
What is Deborah Cole's email address?
Deborah Cole's email address is de****@****ail.com
What is Deborah Cole's direct phone number?
Deborah Cole's direct phone number is 44 207 632*****
What schools did Deborah Cole attend?
Deborah Cole attended Friern Barnet County.
What are some of Deborah Cole's interests?
Deborah Cole has interest in Children, Politics, Environment, Education, Animal Welfare, Arts And Culture.
What skills is Deborah Cole known for?
Deborah Cole has skills like Negotiation, Facilities Management, Project Delivery, Procurement, Contract Negotiation, Risk Management, Customer Relations, Supplier Management, Budgeting, Budgets, Supply Management, Customer Service.
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