Deborah Cornell Email & Phone Number

• Financial management of resources and objectives• Direct and develop daily divisional operations• Oversight of patient access, satisfaction, and safety • Performance improvement and regulatory compliance oversight• Support staff management and staff development activities• Provider practice management

• Serve as mentor to junior team members.• Direct strategic initiatives to achieve regulatory requirements for Joint Commission, NYS Department of Health and NCQA.• Developed process to prepare for annual managed care delegated audits.• Reorganized credentialing processes and flow to achieve efficiency of credentialing and recruitment initiatives.• Review and analyze medical staff policies to maintain compliance in regulatory standards.• Serve as member of Lean SIPOC Credentialing Task Force

• Served as Executive Assistant to a clinical staff of 40, including direct support to Chief, Associate Chief and Director• Investigated issues and problems and drafted responses to urgent requests.• Collaborated with other clinical department members, medical staff affairs and the finance department on special projects and events.• Created and maintained computer and paper-based filing and organization systems for records, reports and documents.• Developed and provided ongoing tracking to department quality assurance program meeting institutional and regulatory requirements.

• Provided administrative support to CEO, COO & VP’s and assisted Executive Assistants• Greeted and assisted visitors and colleagues.• Managed incoming telephone calls.• Managed mail and filing within central files of Administration.• Served as customer service representative for all patient/customer issues • Facilitated issues/complaints to appropriate department representatives for resolution.• Organized and maintained institutional contract database.

Facilities Management

• Managed order and inventory of hospital supplies and equipment.• Managed all requisition orders, outstanding purchase orders and depleted item reports.• Maintained responsibility for order adjustments and communicates with vendors regarding returns, purchase order discrepancies, damages and shortages, and ensures appropriate credit or replacement.

Finance

• Registered patients for medical appointments hospital-wide, in an efficient and courteous manner by accurately capturing and entering patient's personal and insurance information.• Performed cashier duties including preparation of bank deposit and daily cash sheet for unit.• Reviewed accounts with patients regarding status of payment, charges, and billing.• In-depth knowledge of billing and collection functions.

West Milford New Jersey

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Bachelor Of Science (B.S.), Human Resources Management

Associate Of Science (As), Business Management And Economics - General Business Studies

Education record