Deborah D. Diamond Email and Phone Number
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Collaborative telecommunications specialist with experience in GSA’s Networx, WITS, and Regional Local Service Agreements (LSAs) to help support federal agencies transition from legacy GSA contracts to the next generation contract vehicle of Enterprise Infrastructure Solutions (EIS). Related experience working with federal telecommunication providers and the government proposal process for the EIS transition. Enthusiastic team player that consistently follows through and meets deadlines and commitments. Expertise in developing/working with the Federal Government on:• Statements of Objectives (SOOs)• Statements of Work (SOWs)• Acquisition Plans/Strategies (AP/AS)• Telecommunications Ordering • GSA Conexus • GSA E-Morris & TOPS e Bill• All Agency Inventory (AAI) ReportsAvailable to discuss new opportunities, please contact me directly at ddiamond333@gmail.com
Futron Incorporated
View- Website:
- futroninc.com
- Employees:
- 64
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Senior Telecommunications SpecialistFutron Incorporated Nov 2017 - PresentRockville, Md
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Senior Telecommunications SpecialistFutron Incorporated Nov 2017 - Present
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Senior Network Analyst-Network OperationsCharter Communications Jul 2013 - Nov 2017Herndon, VaCreates Network Outage Reporting System (NORS) reports for the Federal Communication Commission (FCC) and project managed NORS reports filed with the FCC for thresholds that hit over 900,000 user minutes, 1,350 DS3 minutes or a lack of redundancy events that lasted over five (5) days. * Conducts analysis identifying root cause, direct cause and contributing factors and provides written reports that include recommendations for preventative actions.* Responsible for analysis of the event restoration process, avoidable downtime and network risk assessments* Recommends best practices to prevent outages from re-occurring* Oversees two (2) Network Operations Centers(NOCs) to ensure Notifications and InitialReports are submitted to the FCC within the required timeframes after an outage has been detected -
Senior Analyst - Process ImprovementTime Warner Cable Mar 2007 - Jul 2013Herndon, VaWorked with TWC leadership team to identify key performance process metrics. • If metrics were not measured, worked with management to develop a measurement system.• Organized metrics for each team into a dashboard and developed the process for regular reporting.• Established process improvements and sustainment targets for metrics for both internal and external customers.• Worked with team leads to successfully develop and execute process improvement projects/plans. -
Senior Analyst - Service AssuranceTime Warner Cable May 2010 - Jun 2013Determined root cause analysis of critical, high or TWC executive requests of network events that impacted High Speed Data (HSD), Cell Tower Back Haul (CTBH), Power Systems, Video, Voice and Wi-Fi services.* Developed Event Analysis reports for executive management that included root cause, direct cause and contributing factors* Developed an executive level Restoration Analysis process for all ‘Critical’ severity outages* Presented written restoration Analysis information to upper management in a weekly meeting* Conducted analysis of event restoration process, avoidable downtime and network risk assessments * Developed recommendations for Category/Type/Item (CTI), cause category, cause codes and resolution codes to create accurate metrics that deliver results
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E9-1-1 Planning EngineerTime Warner Cable Jul 2006 - Feb 2007Herndon, VaDesigned, developed and implemented 9-1-1 plans to ensure network protocols, technologies and network performance were designed correctly.• Identified serving Public Safety Answering Point (PSAP), 9-1-1 selective routers, created test and certification plans.• Identified unique 9-1-1 requirements, completed 9-1-1 legal documents for each county and state in TWC footprint.• Completed quarterly and annual filings as required by the Public Utility Companies (PUCs), the Federal Communication Commission (FCC) and all local 9-1-1 governments within TWC’s footprint.
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9-1-1 Project ManagerL. Robert Kimball & Associates Nov 2001 - Jun 2006Washington D.C. Metro AreaWorked on 9-1-1 Projects for Washington, DC; Wisconsin; Alexandra City, VA; Arlington County, VA Loudoun County, VA and Pennsylvania Emergency Management Agency (PEMA) to reduce costs and improve equipment reliability and call response time.
Deborah D. Diamond Skills
Deborah D. Diamond Education Details
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Business Administration
Frequently Asked Questions about Deborah D. Diamond
What company does Deborah D. Diamond work for?
Deborah D. Diamond works for Futron Incorporated
What is Deborah D. Diamond's role at the current company?
Deborah D. Diamond's current role is Federal Government EIS Telecommunications Specialist.
What is Deborah D. Diamond's email address?
Deborah D. Diamond's email address is de****@****ble.com
What is Deborah D. Diamond's direct phone number?
Deborah D. Diamond's direct phone number is +170334*****
What schools did Deborah D. Diamond attend?
Deborah D. Diamond attended Towson University.
What are some of Deborah D. Diamond's interests?
Deborah D. Diamond has interest in Education.
What skills is Deborah D. Diamond known for?
Deborah D. Diamond has skills like Telecommunications, Ip, Voip, Wireless, Troubleshooting, Telephony, Mpls, Provisioning, Routers, T1, Routing, Computer Network Operations.
Who are Deborah D. Diamond's colleagues?
Deborah D. Diamond's colleagues are Michael Armstrong, Raymond Graham, Francesca Benedettini, Barbara Hettchen, Tim Adams, Ric Beckett, Angie Qureshi.
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