Schedules appointments, gives information to callers, takes dictation, and otherwise relieves non - VP department head of clerical work and minor administrative and business detail. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.Selected Contributions:• Provide general office and secretarial support to Managers & Directors, including, typing, transcription, file maintenance, handling inquiries, scheduling meetings and appointments and other office support functions • Review time sheets and reports and input payroll. • Monitor budget activities and analyze trends. • Participate or handle special projects as appropriate.• Also, supports Senior Vice Presidents when Executive Admins are out of office.

I coordinate shared services, supporting and administering global HR management systems information. As a member of the team, I oversee data entry, electronic document archiving, payroll, and software configuration. I collaborate with project managers to research, execute, analyze, and audit reports. I assist recruiting with onboarding, training, and supervising new support professionals. I work with client support to address and resolve customer and third-party inquiries.Selected Contributions:I improve budget forecasting by identifying new reports and audit procedures. I enhance payroll efficiency by analyzing processes and recommending software changes.I advance information accuracy by identifying and correcting system data gaps. I develop and maintain new process documentation to comply with CPS Guiding Principles.

I served as first line of contact for inside sales center colleagues and clients, as well as administrative support for the sales team and across multiple departments. I greeted visitors and determined appropriate access. I collaborated with management to coordinate daily and travel schedules and client meetings and events. I answered phones, handled new hire processes, and processed departmental invoices and expenses. Selected Contributions:I increased efficiency by analyzing data entry needs and developing new work-intake forms/procedures.

I provided executive and project support across multiple departments. I coordinated and communicated project staffing plans and ongoing changes. I worked with managers to coordinate calendars and general operations. I monitored daily operation logs, greeted clients, and answered phones. I coordinated mail in-take and distribution and processed verification documents. Selected Contributions:I assisted Supervisor with the resolution of departmental and organizational issues.I extended short term contract stay based on departmental contributions and superior performance.

I executed day-to-day operations and project support for the General Manager, Terminal Manager, and regional managers. I collaborated with HR to administer payroll and oversaw database management tasks. I supervised departmental purchases, coded invoices and expenses, and reconciled monthly procurement. I coordinated meetings and events for executives and clients, and administered new vendor set-up. I distributed the weekly schedule, coordinated equipment maintenance, and created regular reports. Selected Contributions:I collaborated with Regional Training Management to identify and develop new reports. I saved $3,000 annually by researching, pricing, and changing office materials supplier. I reduced payroll processing time from 5 to 2 days by on-boarding a more efficient process. I improved employee training record efficiency and accuracy by introducing a more efficient process.

I provided administrative support to the President, Executive Director, Division Director, and Board of Directors. I coordinated schedules, travel itineraries, interviews, and meeting minutes. I authored executive correspondence, created detailed reports, and designed visual presentations. I conducted basic bookkeeping and followed up with Accounts Payable to ensure invoices were paid on time.Selected Contributions:I coordinated the 15/16 Annual Scholarship Awards Banquets.I inspired recurring annual contributions by cultivating meaningful relationships with donors. I delivered organized, consistent, and accessible confidential records through new filing system.